Frequently asked questions
All our products come with 1-year warranty from date of purchase. The warranty includes all manufacturing defects and excludes the following; accidental damage, water damage and / or third party repairs without prior approval by us.
You have 30-Day Money Back Guarantee to return any goods purchased from our site. No questions asked, providing the product is in the same condition and in it’s original packaging.
Our standard free delivery is next working day however certain items may take longer and this would be shown at time of checkout. Regular updates regarding your delivery will be provided and our team is here for when you need them.
Working Days: Monday to Friday (Excluding any holidays)
We use industry leading software to test all our devices for optimal battery health. Each battery will have minimum of 80% capacity relative to new (in non technical terms the battery is in great condition). For further piece of mind your 1-year warranty covers battery replacements for free in the rare instance you feel the battery is not performing as it should be.
Yes. All our devices are factory unlocked and work with all network providers.
If you purchase a phone it will include:
-Sim Ejector tool
If you purchase an Apple watch ((Wired Earphones or Headphones) and Sim ejector tool are excluded)
Yes. Each device goes through stringent refurbishment and quality check process to make sure that you cannot distinguish the refurbished device from a new device. Be assured, it would be a perfect gift for anyone and any occasion.
In simpler terms the term ‘refurbished phone’ means it’s a pre-owned handset that has been cleaned, tested and repaired to ensure it is in full working order ready for re-sell.
If you compare our price with some of our competitors you may find the same phone at a cheaper price. However, this is for a device that shows signs of heavy usage, which will most likely have some form of visible dents, scratches and scuffs. We are on a mission to offer you just like new environmentally friendly phones at low prices.
What’s in the box?
Samsung Galaxy S8/S8 Plus Refurbished Unlocked | Like-New
How will the refurbished Samsung S8 perform?
After our multiple testing processes that cover 40 testing points, we ensure that the refurbished Samsung Galaxy S8 perform as good as new in all aspects.
Is it secure to use refurbished s8/plus unlocked?
Yes, our team of experts wipe old data from all handsets and professionally install the authentic and full Android version the model supports.
What is the latest Android version available for Samsung S8/S8 Plus?
Android 9.0 (Pie).
Does the Samsung S8 refurbished warranty cover water damages?
No, our warranty on the refurbished Galaxy S8 & Galaxy S8 Plus only covers manufacturing related issues.
Does free delivery include fast delivery?
Yes, our standard free delivery service arrives at your door within 48 hours from the order date, if the order is placed on a business day before 3:00PM GMT.
Can the refurbished S8 be returned without accessories?
No, in order for the return of the unlocked refurbished phone to be valid, all items should be included in the package in their original condition as per our return policy.