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Frequently asked questions
All our products come with 1-year warranty from date of purchase. The warranty includes all manufacturing defects and excludes the following; accidental damage, water damage and / or third party repairs without prior approval by us.
You have 30-Day Money Back Guarantee to return any goods purchased from our site. No questions asked, providing the product is in the same condition and in it’s original packaging.
Our standard free delivery is next working day however certain items may take longer and this would be shown at time of checkout. Regular updates regarding your delivery will be provided and our team is here for when you need them.
Working Days: Monday to Friday (Excluding any holidays)
We use industry leading software to test all our devices for optimal battery health. Each battery will have minimum of 80% capacity relative to new (in non technical terms the battery is in great condition). For further piece of mind your 1-year warranty covers battery replacements for free in the rare instance you feel the battery is not performing as it should be.
Yes. All our devices are factory unlocked and work with all network providers.
If you purchase a phone it will include:
-Qwikfone Box
-Wall Plug
-Charging Lead
-Wired Earphones
-Sim Ejector tool
If you purchase an Apple watch or iPad or Macbook ((Wired Earphones or Headphones) and Sim ejector tool are excluded)
-QwikFone Box
-Charger
Yes. Each device goes through stringent refurbishment and quality check process to make sure that you cannot distinguish the refurbished device from a new device. Be assured, it would be a perfect gift for anyone and any occasion.
In simpler terms the term ‘refurbished phone’ means it’s a pre-owned handset that has been cleaned, tested and repaired to ensure it is in full working order ready for re-sell.
If you compare our price with some of our competitors you may find the same phone at a cheaper price. However, this is for a device that shows signs of heavy usage, which will most likely have some form of visible dents, scratches and scuffs. We are on a mission to offer you just like new environmentally friendly phones at low prices.
Buy Pristine iPhone X Refurbished UK | Reconditioned iPhone X
Is the iPhone X display affected by the refurbishment?
No, the iPhone X's 1125 x 2436 pixels resolution remains the same as that of a brand-new iPhone X.
Is the refurbished iPhone X's battery replaced with a new one?
Yes, our refurbishment experts replace used and worn batteries of the iPhone X with brand-new batteries.
Does the refurbished iPhone X look pristine?
Yes, QwikFone's iPhone X handsets look 100% pristine & as good as new.
How much will the iPhone X accessories cost me?
Nothing! QwikFone includes the iPhone X's essential accessories for free.
Is the iPhone X refurbished good to buy?
Yes, the iPhone X is renewed and tested using the best and latest refurbishment equipment and software to ensure pristine condition.
Does the renewed iPhone X has an original iOS version?
Yes, QwikFone ensures that all of our iPhone X devices in the UK have the original secure iOS version.
What is the latest iOS I can get on my iPhone X?
Up to iOS 14.7
*The iOS version can get more upgrades as they are released by Apple.
How long is the refurb iPhone X warranty?
QwikFone provides a 12-month warranty, covering the handset and the accessories.
When will my refurbished iPhone X be delivered?
QwikFone provides same-day dispatch for orders placed during business hours. Your iPhone X will arrive within 1-2 days.
Can I return the refurbished iPhone X?
Yes, QwikFone's return policy ensures a 30-day cool-off period with a full refund for non-damaged items.
How the iPhone X From QwikFone is Refurbished?
With refurbished iPhones, it is always important to focus not only on the device's look and appearance but on the performance as well. One of the most obvious tells when it comes to iPhone quality and authenticity is the screen display quality and brightness.
This is why, during the refurbishment process of an iPhone X, the screen is one of the first parts to be tested to ensure that it has flawless brightness levels and original display quality.
While the QwikFone's reconditioned iPhone X is being tested, all aspects of its functionality, and how it works and the way it looks are carefully inspected. Through our 40-point testing procedure, we ensure that all iPhone X devices are restored to a like-new condition.
Once the iPhone X body and internal parts are in pristine condition, the device's data is wiped using professional software that ensures that all the old data is removed from the iPhone. Then, with the new iOS installation, the software that is responsible for running the SIM card is unlocked. This way, the iPhone X refurbished is unlocked and usable with different carrier services with no limitations whether inside or outside the UK.
Since these iPhones are renewed, we check the devices using CheckMEND. The CheckMEND report that is released for each phone includes the device's history. This report ensures that all devices are 100% original Apple iPhones and legally distributed and sold by legitimate sellers.
What's in The Box?
When you buy a renewed iPhone X from QwikFone, the pristine handset will arrive in a brand-new box with QwikFone's branding coloured in our distinctive black and green colours. As we bring you the best experience with refurbished iPhones, the box contains more than just the iPhone itself.
With the pristine iPhone X, the box will contain all of the iPhone accessories. While other brands of refurbished phones only provide a charging cable with each phone, we provide a full set of accessories. The accessories will include a charging adapter in addition to the fast charging cable with a suitable length. Also, the accessories include a pair of 3.5mm earphones that can be used with a dongle to be plugged into the lightning charging port.
All of the accessory items that are included with the refurbished iPhone X are brand-new. QwikFone is partnered up with the best iPhone accessory manufacturers in the market to provide the highest quality. So, with QwikFone's iPhone accessory, you can guarantee a like-original quality in the accessories' lifetime and performance.
The iPhone X Return & Warranty Policies
QwikFone's iPhone refurbished deals are the safest and most secure deals that you can choose in the UK and all of the EU. When you choose our iPhone X, all of the QwikFone iPhone box contents are protected buy our 12-month warranty and 30-day return policy.
QwikFone warranty for the refurbished iPhone X
Our warranty policy covers the iPhone X device and the accessories that come for free in the phone box as well. According to this warranty policy, if anything goes wrong with the iPhone, it will be repaired for free, even if the repair requires replacing a part of the iPhone.
If the problem with the iPhone requires replacing the handset altogether, this will also be covered within the warranty policy. So, if needed, the iPhone X handset is replaced for free.
The accessories are also covered within the QwikFone warranty. If the charger, cable, or earphones are malfunctioning or not working properly, they will be replaced for free as well.
This warranty protection and free technical support last for 12 months after the purchase. The condition for the warranty policy to remain valid is to avoid accidental damage and water damage. The warranty policy covers only manufacturing-caused problems. The second condition to keep your iPhone X protected by our 12-month warranty is to keep the phone unopened. If the iPhone is opened or repaired by any other party than QwikFone, the warranty is voided.
How to return a reconditioned iPhone X?
With QwikFone, it's easy to return a refurbished iPhone X thanks to our return policy. According to our policy terms, all customers have a 30-day period, during which, the customer can return the order. Once you've sent us your returned order, we will test it to ensure that the phone and accessories are not damaged. Once the return is accepted by QwikFone, we issue a full refund of the iPhone X refurbished price into the customer's payment method.