Iphone12 test collection

If your device arrives at our premises before 1PM on a working day it will be processed on the same day and payment will be made on the same day via bank transfer. If it arrives after 1PM it will be processed on the next working day as our team needs enough time to verify the condition of the device.

Yes, we will provide a prepaid Royal Mail label to post your device to us

Absolutely, if you find yourself unsatisfied with our valuation of your phone, you can have it returned to you at no cost. We prioritize your peace of mind throughout the process, ensuring transparency by always confirming the final buyback price with you. Occasionally, discrepancies may arise, such as if the phone's condition differs from what was initially described by you, leading to a revised offer.

In such cases, you'll have two options:

1. You may choose to accept the revised offer.

2. If the revised offer doesn't meet your expectations, you can opt to have your phone returned to you promptly and without any additional charges.

The offer is valid for 15 days including weekends and bank holidays.

No we do not, all devices must power up and turn on.