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Frequently asked questions

How long is the warranty?

All our products come with 1-year warranty from date of purchase. The warranty includes all manufacturing defects and excludes the following:- Accidental damage- Water damage- Third party repairs without prior approval by us.

What if I change my mind after purchase?

You have 30-Day Money Back Guarantee to return any goods purchased from our site. No questions asked, providing the product is in the same condition and in it’s original packaging.

How long will my delivery take? 

Our standard free delivery option takes 10 working days for delivery. You will have regular updates regarding your delivery and our team is here for when you need them.

Does the phone come with a new battery?

We use industry leading software to test all our devices for optimal battery health. Each battery will have minimum of 80% capacity relative to new (in non technical terms the battery is in great condition).For further piece of mind your 1-year warranty covers battery replacements for free in the rare instance you feel the battery is not performing as it should be.

Will the device work with my current SIM card?

Yes. All our devices are factory unlocked and work with all network providers.