All our products come with 1-year warranty from date of purchase. The warranty includes all manufacturing defects and excludes the following:- Accidental damage- Water damage- Third party repairs without prior approval by us.
What if I change my mind after purchase?
You have 30-Day Money Back Guarantee to return any goods purchased from our site. No questions asked, providing the product is in the same condition and in it’s original packaging.
How long will my delivery take?
Our standard free delivery option takes 10 working days for delivery. You will have regular updates regarding your delivery and our team is here for when you need them.
Does the phone come with a new battery?
We use industry leading software to test all our devices for optimal battery health. Each battery will have minimum of 80% capacity relative to new (in non technical terms the battery is in great condition).For further piece of mind your 1-year warranty covers battery replacements for free in the rare instance you feel the battery is not performing as it should be.
Will the device work with my current SIM card?
Yes. All our devices are factory unlocked and work with all network providers.
What is included in my package?
Each device will come with the following items:- Original box- Wall plug- Charging cable- Headphones- Sim ejector too.
W\ill my phone look and work like new?
Yes. Each device goes through stringent refurbishment and quality check process to make sure that you cannot distinguish the refurbished device from a new device. Be assured, it would be a perfect gift for anyone and any occasion.
What does the term ‘refurbished phone’ mean?
In simpler terms the term ‘refurbished phone’ means it’s a pre-owned handset that has been cleaned, tested and repaired to ensure it is in full working order ready for re-sell.
Why do other sites offer different prices for the same phone?
If you compare our price with some of our competitors you may find the same phone at a cheaper price. However, this is for a device that shows signs of heavy usage, which will most likely have some form of visible dents, scratches and scuffs. We do not confuse you by grading our devices or charge for them differently based on their cosmetic conditions. We are on a mission to offer you just like new environmentally friendly phones at low prices.