Frequently asked questions
All our products come with 1-year warranty from date of purchase. The warranty includes all manufacturing defects and excludes the following; accidental damage, water damage and / or third party repairs without prior approval by us.
You have 30-Day Money Back Guarantee to return any goods purchased from our site. No questions asked, providing the product is in the same condition and in it’s original packaging.
Our standard free delivery is next working day however certain items may take longer and this would be shown at time of checkout. Regular updates regarding your delivery will be provided and our team is here for when you need them.
Working Days: Monday to Friday (Excluding any holidays)
We use industry leading software to test all our devices for optimal battery health. Each battery will have minimum of 80% capacity relative to new (in non technical terms the battery is in great condition). For further piece of mind your 1-year warranty covers battery replacements for free in the rare instance you feel the battery is not performing as it should be.
Yes. All our devices are factory unlocked and work with all network providers.
If you purchase a phone it will include:
-Sim Ejector tool
If you purchase an Apple watch ((Wired Earphones or Headphones) and Sim ejector tool are excluded)
Yes. Each device goes through stringent refurbishment and quality check process to make sure that you cannot distinguish the refurbished device from a new device. Be assured, it would be a perfect gift for anyone and any occasion.
In simpler terms the term ‘refurbished phone’ means it’s a pre-owned handset that has been cleaned, tested and repaired to ensure it is in full working order ready for re-sell.
If you compare our price with some of our competitors you may find the same phone at a cheaper price. However, this is for a device that shows signs of heavy usage, which will most likely have some form of visible dents, scratches and scuffs. We are on a mission to offer you just like new environmentally friendly phones at low prices.
What’s in the box?
Refurb iPhones | Like New
Refurbished iPhones A+
QwikFone is offering the best opportunity to buy a refurbished iPhone from the latest models and at the lowest prices. Our refurbished iPhone deals include free shipping, free brand-new accessories, a 12-month warranty and support, and a 30-day return period with a full refund guarantee.
Is it good to buy a refurbished/renewed iPhone?
QwikFone's iPhones are renewed by experts using the latest software and brand-new premium/grade A parts.Buying our iPhones is a guarantee to get a pristine iPhone with a 12-month repair warranty and a 30-day refund period, no questions asked.
Are refurbished iPhones secure?
QwikFone's refurbished iPhones are original authentic iPhones. Our iPhones run the latest iOS version released by Apple for the respective models. This means secure system and software security provided by Apple.
Can I upgrade the iOS of a refurbished iPhone?
Yes, you can upgrade your iPhone's iOS version up to the latest release available from Apple for the iPhone's model.
What does the refurbished iPhone warranty cover?
- Free repairs and spare parts for malfunctioning iPhones
- Free replacements for the iPhone devices that cannot be repaired
- Free replacements for malfunctioning accessories
How long will my delivery take?
- Orders placed on weekdays are processed and shipped out within 24 hours.
- Orders placed on weekends or official holidays are processed the first following working day.
- We will notify our customers of all new updates of delivery & potential delays.
How do I return my refurbished iPhone from QwikFone?
Please contact our customer service team using the telephone number available on the "Contact Us" page. Our representatives will set the date and details of your return shipping as soon as possible.
*Return shipping is free