Frequently asked questions
All our products come with 1-year warranty from date of purchase. The warranty includes all manufacturing defects and excludes the following; accidental damage, water damage and / or third party repairs without prior approval by us.
You have 30-Day Money Back Guarantee to return any goods purchased from our site. No questions asked, providing the product is in the same condition and in it’s original packaging.
Our standard free delivery is next working day however certain items may take longer and this would be shown at time of checkout. Regular updates regarding your delivery will be provided and our team is here for when you need them.
Working Days: Monday to Friday (Excluding any holidays)
We use industry leading software to test all our devices for optimal battery health. Each battery will have minimum of 80% capacity relative to new (in non technical terms the battery is in great condition). For further piece of mind your 1-year warranty covers battery replacements for free in the rare instance you feel the battery is not performing as it should be.
Yes. All our devices are factory unlocked and work with all network providers.
If you purchase a phone it will include:
-Sim Ejector tool
If you purchase an Apple watch ((Wired Earphones or Headphones) and Sim ejector tool are excluded)
Yes. Each device goes through stringent refurbishment and quality check process to make sure that you cannot distinguish the refurbished device from a new device. Be assured, it would be a perfect gift for anyone and any occasion.
In simpler terms the term ‘refurbished phone’ means it’s a pre-owned handset that has been cleaned, tested and repaired to ensure it is in full working order ready for re-sell.
If you compare our price with some of our competitors you may find the same phone at a cheaper price. However, this is for a device that shows signs of heavy usage, which will most likely have some form of visible dents, scratches and scuffs. We are on a mission to offer you just like new environmentally friendly phones at low prices.
What’s in the box?
Samsung Galaxy S7/Edge Refurbished & Unlocked | Grade A+
Is the Samsung S7/S7 Edge refurbished performance the same?
Yes, our team ensures that the pristine S7/S7 Edge performance remains the same as new through a strict and thorough testing procedure.
Is refurbished Samsung S7 secure to use as original?
The refurbished Samsung S7 is original handset:
- Made by Samsung and refurbished by our team using OEM & grade-A parts.
- The Galaxy S7 is 100% secured by Android security and authentic software protection.
What Android version does the S7/S7 Edge run?
- Android 6.0 (Marshmallow)
- Upgradeable to Android 8.0 (Oreo)
Are the S7 accessories covered in the 12-month warranty?
Yes, all of the phone box contents are covered in our 12-month warranty.
*Defective accessories are replaced, not repaired.
Is fast delivery available for late orders?
Yes, we offer a paid fast delivery for orders placed after 3:00PM GMT.
Can the S7 Edge return be rejected?
Yes, our 30-day return policy is valid as long as all items are in their original condition. If the handset or accessories are damaged, the return is rejected.