While a second hand Samsung phone in the UK may come in an as-is condition, untested, QwikFone’s second hand devices are all tested and renewed, with different conditions reflecting only cosmetic differences. Our second hand Galaxy phones go through a thorough 40-point testing process where any defects in the device are fixed.

Our second hand Samsung phones come with all guarantees and add-ons that ensure you a complete out-of-the-box experience:

• Brand-new accessories for free.
• New secure packaging.
• 12-month warranty policy.
• 30-day return policy.
• Free delivery.
• Pay in interest-free instalments using Klarna or PayPal Credit.

• QwikFone receives the Samsung Galaxy phone from the previous owner.
• Our team fully inspects the phone to assess the initial condition and grade.
• Refurbishment begins: We perform diagnostic testing using Phonecheck to identify and resolve any performance issues.
• We replace batteries, screens, and other internal components as needed, using high-quality parts that meet industry standards.
• The renewed Samsung Galaxy phones are packaged in biodegradable boxes with new accessories, the same as those included with the new unit of the same model.

We offer second hand Samsung Galaxy phones in 3 cosmetic conditions to choose from:

• Excellent:
  • The phone's body is the closest to new, but may have micro scratches.
  • The screen is flawless with no signs of wear.
• Good:
  • The phone's body has light signs of wear and use.
  • The screen is also flawless with no signs of wear.
• Average:
  • The phone's body has visible signs of use & wear, like scratches and dents.
  • The screen has small scratches.

Our 12-month warranty policy on second hand Samsung phones and accessories covers any manufacturer-caused malfunctions, whether it’s in the hardware or software. Under our warranty, we guarantee a replacement or a refund.

Our return policy is 30 days, during which our customers can return their second hand Samsung Galaxy phone orders and get a full refund.

QwikFone is a certified refurbishment centre. We don’t sell Samsung phones in an as-is condition, and we support our customers as they set up and use their phones:

• We sell only renewed Samsung phones.
• We have strict standards for inspection and testing procedures.
• We provide a 12-month warranty.
• Our customers are protected with a 30-day return policy.
• We have dedicated customer support with a technical background to provide after-sales help.

You don’t need to unlock your second hand Samsung Galaxy phone from QwikFone, as all of our devices are already unlocked during the inspection and renewal process and can be used with any network of your choice.