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Frequently asked questions
All our products come with 1-year warranty from date of purchase. The warranty includes all manufacturing defects and excludes the following; accidental damage, water damage and / or third party repairs without prior approval by us.
You have 30-Day Money Back Guarantee to return any goods purchased from our site. No questions asked, providing the product is in the same condition and in it’s original packaging.
Our standard free delivery is next working day however certain items may take longer and this would be shown at time of checkout. Regular updates regarding your delivery will be provided and our team is here for when you need them.
Working Days: Monday to Friday (Excluding any holidays)
We use industry leading software to test all our devices for optimal battery health. Each battery will have minimum of 80% capacity relative to new (in non technical terms the battery is in great condition). For further piece of mind your 1-year warranty covers battery replacements for free in the rare instance you feel the battery is not performing as it should be.
Yes. All our devices are factory unlocked and work with all network providers.
If you purchase a phone it will include:
-Sim Ejector tool
If you purchase an Apple watch ((Wired Earphones or Headphones) and Sim ejector tool are excluded)
Yes. Each device goes through stringent refurbishment and quality check process to make sure that you cannot distinguish the refurbished device from a new device. Be assured, it would be a perfect gift for anyone and any occasion.
In simpler terms the term ‘refurbished phone’ means it’s a pre-owned handset that has been cleaned, tested and repaired to ensure it is in full working order ready for re-sell.
If you compare our price with some of our competitors you may find the same phone at a cheaper price. However, this is for a device that shows signs of heavy usage, which will most likely have some form of visible dents, scratches and scuffs. We are on a mission to offer you just like new environmentally friendly phones at low prices.
Top iPhone 11 Refurbished Deals | iPhone 11 Unlocked
Is buying a refurbished iPhone 11 a good decision?
Yes, since the refurbished iPhone 11 is in a like-new condition and comes with free accessories, free shipping, and technical support for 1-year, it is a great deal.
Is it safe to use a refurbished iPhone 11?
Yes, the refurbished iPhone 11 software is 100% secure as it uses Apple's original iOS.
Can I upgrade the refurbished iPhone 11's iOS version?
Yes, each iOS upgrade released by Apple is available for the iPhone 11, up to 5 years after the iPhone 11 launch.
What is QwikFone warranty policy on the iPhone 11 refurbished?
For all the refurbished iPhones, QwikFone offers a 12-month warranty support with:
- Free repairs for the iPhone
- Free replacements for the iPhone
- Free replacement for the accessories
When can I expect my iPhone 11 to be delivered?
If you place your order on a weekday, the order will be delivered within 1-2 days.
Can the refurbished iPhone 11 be returned?
Yes, QwikFone's return policy lasts for 30 days and includes a full refund. The only condition is that the iPhone & accessories must be in pristine condition with no damage.