Frequently asked questions
All our products come with 1-year warranty from date of purchase. The warranty includes all manufacturing defects and excludes the following; accidental damage, water damage and / or third party repairs without prior approval by us.
You have 30-Day Money Back Guarantee to return any goods purchased from our site. No questions asked, providing the product is in the same condition and in it’s original packaging.
Our standard free delivery is next working day however certain items may take longer and this would be shown at time of checkout. Regular updates regarding your delivery will be provided and our team is here for when you need them.
Working Days: Monday to Friday (Excluding any holidays)
We use industry leading software to test all our devices for optimal battery health. Each battery will have minimum of 80% capacity relative to new (in non technical terms the battery is in great condition). For further piece of mind your 1-year warranty covers battery replacements for free in the rare instance you feel the battery is not performing as it should be.
Yes. All our devices are factory unlocked and work with all network providers.
If you purchase a phone it will include:
-Sim Ejector tool
If you purchase an Apple watch ((Wired Earphones or Headphones) and Sim ejector tool are excluded)
Yes. Each device goes through stringent refurbishment and quality check process to make sure that you cannot distinguish the refurbished device from a new device. Be assured, it would be a perfect gift for anyone and any occasion.
In simpler terms the term ‘refurbished phone’ means it’s a pre-owned handset that has been cleaned, tested and repaired to ensure it is in full working order ready for re-sell.
If you compare our price with some of our competitors you may find the same phone at a cheaper price. However, this is for a device that shows signs of heavy usage, which will most likely have some form of visible dents, scratches and scuffs. We are on a mission to offer you just like new environmentally friendly phones at low prices.
Unlocked iPhone X Like New | Buy iPhone X Second Hand
Yes, the pristine iPhone X is built by Apple to support Qi wireless charging.
2. Does the 2nd hand iPhone X have a new battery?
Yes, while the iPhone X is being repaired and polished, the battery test should pass 90% battery life, which means charging the battery to 100% capacity 900 times out of 1000 times, or the battery is replaced with a new one.
3. Will my iPhone X from QwikFone look second hand?
No, QwikFone's iPhone X looks like a new iPhone with no scratches or signs.
4. Is the iPhone X charger included in this deal?
Yes, the iPhone X's charger, cable, and earphones are included in this deal.
5. Is it reliable to use a pre-owned iPhone X?
Yes, with QwikFone's technical support, the iPhone X is completely reliable and functions as good as new.
6. Is the QwikFone iPhone X software secure?
Yes, our iPhone X runs Apple's original iOS with all available upgrades included.
7. What is the latest iOS upgrade iPhone X gets?
The iPhone X gets the latest iOS upgrade released by Apple which is the iOS 14.7.
8. What does the iPhone X warranty cover?
QwikFone's 1-year warranty covers manufacturing-caused technical issues that may occur in any of the following:
- The iPhone X handset repair & replacing (when needed).
- The accessory set items
If you placed your iPhone X order during our business hours, the delivery of the order will be within 2 business days maximum.
10. Can I cancel my order after it's dispatched/shipped out?
No, orders cannot be cancelled once they have been dispatched.
You can return the order within 30 days and get a refund on your payment.
It was all screen but had a notch at the top of the screen, it had no fingerprint scanner due to the absence of the home button, but it had Face ID, and, most importantly, it had a high price tag at the time of its release.
Now, that most users have had the chance to get used to using the Face ID to unlock their iPhones and the presence of the notch at the top of the screens of their iPhones, the iPhone X is much more popular than it used to be. But what about the price? Well, QwikFone is now offering the iPhone X in a like-new condition at a much lower price and with all the guarantees you could ask for in a brand-new iPhone X.
The iPhone X's body is made of all glass, except for the sturdy and elegant stainless steel frame for support. This design and choice of material allow wireless charging.
In terms of unlocking the iPhone X, since the home button is no longer present, Face ID was presented for the first time in this model.
As for performance, the iPhone X packs an A11 Bionic chip and a 6-core CPU. The CPU consists of 2x Monsoon cores & 4x Mistral cores. Powered by 3GB RAM, this processor provides high-performance speed and almost no lag time. Multi-tasking on the iPhone X is a smooth experience.
Last but not least, the iPhone X has a dual-camera lens module on the back of the phone. The camera quality is 12MP supported with special features like OIS, 2x optical zoom, HDR, and dual pixel PDAF.
With this camera, you can film high-quality videos at 4K@24/30/60fps and 1080p@30/60/120/240fps. The front camera also films full HD videos at 30fps.
Second hand iPhone X: An Overview
Then, came the issue of the Face ID not working properly, which, later on, turned out to be caused by misuse of the feature upon setting it up that affected its performance later on.
In this section, we're going to review the whole iPhone X and every major aspect of the changes it brought to the traditional iPhone design and performance.
However, Apple provided the perfect solution to this issue by allowing videos to play in a smaller space within the screen so that the videos would be shown in a perfect rectangle.
Users would still have the option to zoom in on the video to fill the screen. So, it is up to you how you prefer to watch your videos.
Now that enough time has gone by and the second hand iPhone X is available in the market which means that most of its users had enough time with the device for them and experts to figure out the issue, it turned out that the Face ID feature in itself had no issues and the problem was with the set up with the Face ID itself.
When users first get their iPhone X devices, the Face ID setup is unusual for them, so, most of them would hold the phone up to the level of the face when setting up this new ID.
However, when it comes to using the Face ID to unlock the iPhones, it is normal for people to look down on the device, not lift up their arms to meet the level of the face.
So, the solution to this issue turned out to be quite simple actually. Just set up your Face ID in the same manner and position you would be using in the future.
So, essentially, the iPhone S Face ID feature is flawless!
The screen occupies almost the entirety of the iPhone X's front, in addition to the back being made of glass as well, the body of the phone required strong and reliable protection.
So, Apple added two layers of Gorilla Glass, which is the market's strongest and most premium protective glass available for smartphones, to the back and front of the iPhone X.
While older iPhones had an aluminium frame, the iPhone X's frame is made of stainless steel which provides a special sheen to the rim of the phone that adds to its elegant look.
The rear camera consists of two 12MP lenses. The Wide lens is 28mm and has dual pixel PDAF as well as Optical Image Stabilization (OIS). As for the secondary lens, it is a 52mm telephoto lens.
The whole rear module is supported with HDR and a dual-tone flash. Videos on the main iPhone X camera come at these qualities: 4K @24, 30, & 60 fps and 1080p@ 30, 60, 120, 240 fps.
The front camera is one lens with 7MP quality for photos. The 32mm standard lens provides you with Full HD vlog quality at 30 frames per second.
With one of Apple's most powerful chipset, the Apple A11 Bionic, the iPhone X provides great performance with the newest iOS, the iOS 14.
Also, running multiple apps with the 3GB RAM is going to run smoothly and without issues on the iPhone X.
As for the overall performance of the iPhone X, it has greatly improved thanks to the upgrade of the latest version of iOS. While the iPhone X will come with the iOS 11.1.1 already installed, a little upgrade of the iOS will leave you with the best iOS version ever released with the most beneficial and fun features of all iOS versions, the iOS 14.
One of the new iOS greatest features is the improvement of the 2716 mAh battery performance thanks to the intuitive feature of Optimized battery charging that makes your iPhone smarter when it comes to charging power during the longest period the iPhone is plugged into the charger, which is usually overnight.
Why Choose the Second Hand Deal on iPhone X From QwikFone?
The first and most primary test is regarding the source of the iPhone X. QwikFone uses CheckMEND services to ensure that the devices were legally acquired by the seller and that it is, of course, an original iPhone device. This report is available to our customers upon request.
Then, the technical test part comes. All of QwikFone's iPhone X second hand devices must meet the pristine condition standards. To explain this further, customers should know that there are generally different conditions of second hand and used phones. While a seller may list a device as being in excellent condition while it has major visible scratches on the phone's body and screen because the seller only considers the functionality of the phone to affect its condition, there is only one condition description that is universally known to have specific factors; that is the pristine condition.
For an iPhone X to meet the pristine condition requirements, it has to be as good as new in the way it looks as well as its level of quality in terms of functionality. This means that by looking at the device, no one would be able to tell it apart from the new one as it has almost no marking, scratches, or cosmetic wear signs and if any existed, they would be barely visible.
The testing process at QwikFone is performed by our expert professionals and it aims for one of two things. The first is to ensure that the iPhone X device has as good as new inner parts that perform well according to the pristine condition measures. If not, then our professionals use OEM parts to replace any defective or worn-out parts to restore the phone's like-new performance state. Since Apple's OEM parts are too expensive, QwikFone specialists use used OEM parts which are also in pristine condition to be able to provide the original quality and performance at the lowest price possible for all of our customers.
Pre-Owned iPhone X Unlocked
QwikFone's pre-owned iPhone X devices are all unlocked during the test and repair process in order to offer our customers more flexibility in terms of using their old phone numbers as well as in their travels. Usually, while someone with a locked phone travels overseas, they can either buy a roaming offer from their carrier to be able to use the same SIM card internationally or they put their device aside and buy a new one to use a local SIM card in it if they want to save the roaming cost. However, the new phone is also considered an added expense. To avoid this process altogether, the unlocked iPhone X allows you easily insert a new SIM card from a carrier in the new country you are visiting and spend only the local rate for your calls, messages, and internet usage.
Pay Instalments For The Second Hand iPhone X
Fortunately, QwikFone is offering the two options combined in one deal. This means that you can buy an unlocked device that is not tied to any specific carrier and get to pay for it in monthly instalments as well!
The way to do this is to pay for your order on QwikFone using PayPal credit. Then, you can pay off that credit in monthly instalments. For more information about this option, please view the PayPal website.
Moreover, when you order the used iPhone X that is listed for sale on the QwikFone website, you will get the opportunity to pay only the price of the device itself and get everything else for free.
QwikFone provides a set of the iPhone X's accessories as a part of this deal without any price increase. The accessory set consists of a charger brick, a USB to a lightning cable, and a SIM card ejector. The accessories all have the QwikFone branding as they are manufactured in our partner's factories. This is how we ensure that these accessories are at the same level of quality as the original Apple accessories that come with the brand-new iPhone X.
As for the shipping expenses, you can also save them by choosing our free shipping option on the checkout page as the final step of your order placement process.
Warranty & Return Policy For The iPhone X Deal
So, the warranty for the 2nd hand iPhone X has a 12-month period and it pertains to any manufacturing defect that the device may have. The warranty guarantees a free repair service for such defects if found. Also, if QwikFone's repair specialists find that the device cannot be repaired or the defect may appear again in the future, the warranty policy grants the customer the right to receive a free replacement. So, you'll get another pristine iPhone X second hand without paying an extra price. The only condition here is for the issue to be caused by a manufacturing error. This means that accident-caused problems and technical issues are not included in this warranty.
The warranty also covers the accessories that come with the iPhone X as a part of QwikFone's offer. However, accessories are not repaired. So, if the customer finds any of the accessories to be defective, the item will be replaced with a brand-new one right away. The problem must be caused by a manufacturing defect in the case of accessories just like the phone. So, we recommend that our customers take good care of their iPhone X devices and their accessories as the warranty policy does not cover accidental damage in either of them.
Coming to the return policy, just like a new device, the iPhone X can be returned to QwikFone in exchange for a full refund of the phone's price within 30 days from the order date. This return policy has the standard condition of the order content to be in the original state and not have any damages.
After QwikFone's professionals receive the returned package, they review it against the order details and test the iPhone X device, the charger, the cable, and SIM ejector to ensure that everything is pristine and in a brand-new condition as delivered to the customer's address.
There are multiple reasons to favour a pristine second hand iPhone X over the brand-new one:
- A pristine iPhone X is guaranteed to be in a like-new condition at a cheaper price than the new iPhone X.
- The pristine iPhone X comes with a full set of accessories.
- The 2nd hand iPhone X has a 12-month warranty and a 30-day full refund guarantee.
- Buying the pristine iPhone X helps reduce the E-waste and toxic waste.
The iPhone X was released before the iPhone XS, yet, it has similar specs and capabilities in terms of display, camera, iOS upgrades, and even battery. So, if you're iPhone XS condition has been affected by a long period of use, getting a pristine iPhone X would be a perfect idea to replace the worn iPhone XS with an almost identical device with the same specs at a cheaper price.
If you're looking to upgrade to higher specs, it would be better to consider the iPhone XS Max at a cheaper price in a pristine condition by QwikFone.
Should I buy the silver or space grey iPhone X?
This entirely depends on your colour preference in smartphones. If you prefer light and bright colours, then the silver iPhone X is the way to go. If you, however, prefer darker colours, the space grey is the perfect choice for you.
Both colour variants of the iPhone X are available from QwikFone in pristine condition with all benefits included.
What are the pros and cons between an iPhone X and a Samsung S8+?
Both phones were released in 2017 however, the iPhone X has much more pros when compared to the Samsung Galaxy S8+ in terms of both software and hardware.
The Samsung S8+ has a Super AMOLED display. However, it does not have HDR10 like the Super Retina OLED display of the iPhone X does.
The latest version of the OS that the S8+ gets is Android 9 whereas the iPhone X is still supported by Apple and getting the latest iOS up to iOS 14.4.2 so far.
Is it worth upgrading from iPhone 7 to second hand iPhone X?
Absolutely. The iPhone X is far more advanced and is considered a better phone than the iPhone 7 in terms of design, build, specs, software versions, security updates, and features in general.
What is the best price offer for iPhone X for sale second hand by QwikFone?
The iPhone X 64GB starts at £285 at QwikFone. This price includes a full set of new accessories that includes the iPhone X charger brick, a USB cable, earphones, and a SIM ejector since the iPhone X is also unlocked and can be used with any carrier in the UK and other countries as well.
Does the iPhone X support wireless charging?
Yes, the iPhone X supports Qi wireless charging.
Can I exchange an iPhone 7 for an iPhone X?
Absolutely, while this service is not currently available via our website, you can exchange your iPhone 7 for a pristine iPhone X by bringing your iPhone 7 to QwikFone's physical location in London. Please find our address on our Contact Us page and visit us to get your pristine iPhone X!
Which is better, the Note 8 or the iPhone X?
While both phones were released in the same year, 2017, the iPhone X is definitely a better option than the Galaxy Note 8. The reason for that is mainly the software as the latest Android version that the Note 8 gets is up to Android 9 (Pie). The iPhone X, on the other hand still upgrades to the latest version of iOS 14.4
Does the iPhone X have a bigger screen than iPhone 6 Plus?
Yes, the iPhone X's screen is larger and much better than the iPhone 6 Plus. The iPhone X has a 5.8 inches Super Retina OLED with HDR10 and Dolby Vision. The iPhone 6 Plus has only a 5.5 inches IPS LCD which is Apple's traditional display panel for older iPhones prior to the iPhone's new all-screen design.
If my 2nd hand iPhone X that I bought from QwikFone gets damaged due to water, will the QwikFone warranty cover it?
While QwikFone warranty covers all sorts of manufacturing-caused issues in the 2nd hand iPhone X whether it is software or hardware related, water damages are not covered by this warranty policy. So, any damage caused by water or accidents will have to be repaired through our paid repair service.