Frequently asked questions
All our products come with 1-year warranty from date of purchase. The warranty includes all manufacturing defects and excludes the following; accidental damage, water damage and / or third party repairs without prior approval by us.
You have 30-Day Money Back Guarantee to return any goods purchased from our site. No questions asked, providing the product is in the same condition and in it’s original packaging.
Our standard free delivery is next working day however certain items may take longer and this would be shown at time of checkout. Regular updates regarding your delivery will be provided and our team is here for when you need them.
Working Days: Monday to Friday (Excluding any holidays)
We use industry leading software to test all our devices for optimal battery health. Each battery will have minimum of 80% capacity relative to new (in non technical terms the battery is in great condition). For further piece of mind your 1-year warranty covers battery replacements for free in the rare instance you feel the battery is not performing as it should be.
Yes. All our devices are factory unlocked and work with all network providers.
If you purchase a phone it will include:
-Qwikfone Box
-Wall Plug
-Charging Lead
-Wired Earphones
-Sim Ejector tool
If you purchase an Apple watch ((Wired Earphones or Headphones) and Sim ejector tool are excluded)
-QwikFone Box
-Charger
Yes. Each device goes through stringent refurbishment and quality check process to make sure that you cannot distinguish the refurbished device from a new device. Be assured, it would be a perfect gift for anyone and any occasion.
In simpler terms the term ‘refurbished phone’ means it’s a pre-owned handset that has been cleaned, tested and repaired to ensure it is in full working order ready for re-sell.
If you compare our price with some of our competitors you may find the same phone at a cheaper price. However, this is for a device that shows signs of heavy usage, which will most likely have some form of visible dents, scratches and scuffs. We are on a mission to offer you just like new environmentally friendly phones at low prices.
What’s in the box?
Refurbished Google Pixel 4A 5G
Is it a good decision to buy a reconditioned Pixel 4 XL?
Yes, with our brand, the reconditioned Pixel 4 XL is guaranteed to be pristine and come with brand-new accessories to ensure the perfect performance in all aspects of the phone.
Is it safe to used an unlocked Pixel 4 XL?
Yes, our refurbished Google phones are unlocked by experts and secured with the latest Android security software.
Does the Pixel 4/4 XL get Android upgrades?
Yes, the Pixel 4 & 4 XL come with Android 10 installed and can be upgraded to Android 11.
What are the warranty terms of the refurbished Google Pixel 4 XL?
- The warranty policy covers the handset & accessories for 1 year.
- The handset & accessories cannot be repaired outside QwikFone.
- Our warranty policy does not cover accidental damage or water damage
When will the delivery of the refurbished Google Pixel 4 take place?
Within 48 hours of the order date.
How will my payment be refunded?
In case of returning an order, the refund is issued to the same payment method used for the order.
*Refunds are issued after the testing of the returned refurbished phone items passes our measures.