Frequently asked questions
How long is the warranty?
All our products come with 1-year warranty from date of purchase. The warranty includes all manufacturing defects and excludes the following; accidental damage, water damage and / or third party repairs without prior approval by us.
What if I change my mind after purchase?
You have 30-Day Money Back Guarantee to return any goods purchased from our site. No questions asked, providing the product is in the same condition and in it’s original packaging.
How long will my delivery take?
Our standard free delivery is next working day however certain items may take longer and this would be shown at time of checkout. Regular updates regarding your delivery will be provided and our team is here for when you need them.
Working Days: Monday to Friday (Excluding any holidays)
Does the phone come with a new battery?
We use industry leading software to test all our devices for optimal battery health. Each battery will have minimum of 80% capacity relative to new (in non technical terms the battery is in great condition). For further piece of mind your 1-year warranty covers battery replacements for free in the rare instance you feel the battery is not performing as it should be.
Will the device work with my current SIM card?
Yes. All our devices are factory unlocked and work with all network providers.
What is included in my package?
If you purchase a phone it will include:
-Qwikfone Box
-Wall Plug
-Charging Lead
-Wired Earphones
-Sim Ejector tool
If you purchase an Apple watch ((Wired Earphones or Headphones) and Sim ejector tool are excluded)
-QwikFone Box
-Charger
Will my phone look and work like new?
Yes. Each device goes through stringent refurbishment and quality check process to make sure that you cannot distinguish the refurbished device from a new device. Be assured, it would be a perfect gift for anyone and any occasion.
What does the term ‘refurbished phone’ mean?
In simpler terms the term ‘refurbished phone’ means it’s a pre-owned handset that has been cleaned, tested and repaired to ensure it is in full working order ready for re-sell.
Why do other sites offer different prices for the same phone?
If you compare our price with some of our competitors you may find the same phone at a cheaper price. However, this is for a device that shows signs of heavy usage, which will most likely have some form of visible dents, scratches and scuffs. We are on a mission to offer you just like new environmentally friendly phones at low prices.
What’s in the box?
Charging adaptor
USB charging cable
Headphones
SIM ejector pin
Buy Refurbished Phones | Like-New Refurbished Smartphones
Buy reconditioned phones at the lowest prices in the UK. These deals come with a full warranty policy for 1 year. We include a money-back guarantee if you change your mind about the purchase. All of our refurbished mobile phones in the UK have new accessories. A free shipping option is available to minimize your costs on this purchase.
QwikFone's mobile phones include popular brands like Apple iPhones.
If you're an Android lover, get A Samsung, OnePlus, or a Google Pixel!
Choose your favourite model of any brand. Buy now and pay later over monthly instalments.
QwikFone's mobile phones include popular brands like Apple iPhones.
If you're an Android lover, get A Samsung, OnePlus, or a Google Pixel!
Choose your favourite model of any brand. Buy now and pay later over monthly instalments.
Refurbished Android Mobile Phones
Buying refurbished smartphones is now easier than ever with QwikFone. Our professional team of mobile phone renewal and repair experts use OEM and grade A replacement parts to restore the original new state of each handset. The result of this process is presenting you with like-new smartphones at the price of the pre-owned ones. These devices have no differences from the brand-new smartphones of the same make and model except for the price tag.
FAQs
1. What is the condition of a refurbished smartphone display?
The display is one of the most important parts of cheap smartphones. We ensure that the display of the refurbished phone is pristine with no scratch and perfect brightness levels. If a display panel does not meet our criteria, it is replaced with a brand-new one.
2. What's the battery life of a refurbished phone like?
Our phones come with new batteries. So, you can expect the same battery life of a brand-new phone in your refurbished phone from QwikFone.
3. Do refurbished smartphones look worn or have scratches?
No, our refurbished smartphones all look pristine and cannot be told apart from new phones.
4. Can QwikFone's mobile phones be used with any carrier?
Yes, QwikFone's refurbished mobile phones are unlocked and prepared to work with any carrier with full compatibility.
5. How can refurbished smartphone software be upgraded?
Since our phones are all original and 100% authentic, all software upgrades are available through the settings of the mobile phone itself by the original company that releases the software upgrade, whether it is Apple, Google, or any other brand.
6. Are new versions of Android and iOS available for refurbished devices?
Yes, as long as the model of the phone is still supported and still receives software upgrades, the refurbished phone of the same model will get the latest updates of the OS whether it is iOS or Android.
7. Is the battery of reconditioned phones covered in the warranty policy?
Yes, if the battery or any other part of the refurbished smartphone from QwikFone starts to malfunction during the warranty period, it will be covered and repaired and/or replaced for free.
8. How many instalments can I pay for my refurbished mobile phone?
Both Klarna and PayPal Credit offer a 3-month payment plan.
9. What is the interest in monthly instalments?
There is 0% interest on the monthly instalment plans presented by PayPal Credit and Klarna.
10. What can I do to ensure a full refund for my refurbished phone return?
All you need to do is make sure that the returned phone and accessories are not damaged and in their original condition.
The display is one of the most important parts of cheap smartphones. We ensure that the display of the refurbished phone is pristine with no scratch and perfect brightness levels. If a display panel does not meet our criteria, it is replaced with a brand-new one.
2. What's the battery life of a refurbished phone like?
Our phones come with new batteries. So, you can expect the same battery life of a brand-new phone in your refurbished phone from QwikFone.
3. Do refurbished smartphones look worn or have scratches?
No, our refurbished smartphones all look pristine and cannot be told apart from new phones.
4. Can QwikFone's mobile phones be used with any carrier?
Yes, QwikFone's refurbished mobile phones are unlocked and prepared to work with any carrier with full compatibility.
5. How can refurbished smartphone software be upgraded?
Since our phones are all original and 100% authentic, all software upgrades are available through the settings of the mobile phone itself by the original company that releases the software upgrade, whether it is Apple, Google, or any other brand.
6. Are new versions of Android and iOS available for refurbished devices?
Yes, as long as the model of the phone is still supported and still receives software upgrades, the refurbished phone of the same model will get the latest updates of the OS whether it is iOS or Android.
7. Is the battery of reconditioned phones covered in the warranty policy?
Yes, if the battery or any other part of the refurbished smartphone from QwikFone starts to malfunction during the warranty period, it will be covered and repaired and/or replaced for free.
8. How many instalments can I pay for my refurbished mobile phone?
Both Klarna and PayPal Credit offer a 3-month payment plan.
9. What is the interest in monthly instalments?
There is 0% interest on the monthly instalment plans presented by PayPal Credit and Klarna.
10. What can I do to ensure a full refund for my refurbished phone return?
All you need to do is make sure that the returned phone and accessories are not damaged and in their original condition.
Preserving The Environment With Refurbished Phones
Our reconditioned mobile phones are eco-friendly as we contribute to reducing the amount of E-waste by recycling handsets as well as the working parts of other handsets that cannot be economically repaired. Through this efficient recycling process, the UK smartphone community gets more cheap refurbished phones, and the world gets a little more space for fresh air and clean unpolluted water and soil.
To make our refurbished phone customer experience as perfect as that of the customer who buys a brand-new phone, all accessories that come with the new phone will also come with our refurbished phone. To promote hygiene and protect our customers' health, all of our accessories are brand-new and unused by anyone other than the QwikFone customer who is buying our refurbished phone.
As you choose to save the planet by buying a refurbished smartphone, QwikFone arms you with every policy you need to guarantee that you are getting the perfect deal and the perfect phone.
With each deal, you get a 1-year warranty to protect the quality of the refurbished mobile phone and the accessories that come with it. During the 12-month duration of the warranty policy, if you face any issue with the phone, we will repair it for free, even if the repair requires replacing a part of the phone or replacing the handset altogether.
You can feel safe purchasing this offer as it comes with a 30-day full refund guarantee with free shipping on the return as well as the free shipping on the order itself.
To make our refurbished phone customer experience as perfect as that of the customer who buys a brand-new phone, all accessories that come with the new phone will also come with our refurbished phone. To promote hygiene and protect our customers' health, all of our accessories are brand-new and unused by anyone other than the QwikFone customer who is buying our refurbished phone.
As you choose to save the planet by buying a refurbished smartphone, QwikFone arms you with every policy you need to guarantee that you are getting the perfect deal and the perfect phone.
With each deal, you get a 1-year warranty to protect the quality of the refurbished mobile phone and the accessories that come with it. During the 12-month duration of the warranty policy, if you face any issue with the phone, we will repair it for free, even if the repair requires replacing a part of the phone or replacing the handset altogether.
You can feel safe purchasing this offer as it comes with a 30-day full refund guarantee with free shipping on the return as well as the free shipping on the order itself.
What are refurbished mobile phones?
In a nutshell, a refurbished mobile phone is a renewed mobile phone. While the definition is straightforward, there are many misconceptions and myths about refurbished smartphones as some think it is not an original phone while others think that, since it is refurbished, the phone might be worn or look old.
In the mobile phone market, refurbished devices are authentic handsets that are made by the original brands and were already bought and returned or re-sold by the old user.
According to this, there are two main types of refurbished devices:
In the mobile phone market, refurbished devices are authentic handsets that are made by the original brands and were already bought and returned or re-sold by the old user.
According to this, there are two main types of refurbished devices:
- Brand-new phones that were returned right away without being used because the phone had an issue or a technical problem. These phones are repaired and fixed in order to be re-sold as refurbished.
- Pre-owned devices that are kept pristine by the old user in order to be sold to refurbishment professional shops where the phones are renewed and sold in a like-new condition.
To make sure that you're getting the best phone refurbished, choose a pristine one. These phones are ensured to be as good as new in every way.
Why choose QwikFone to Buy Refurbished Mobile Phones?
QwikFone also provides accessories with refurbished phones for sale. These accessories are carefully selected. Our partners make premium accessories to last for a long time. So, whenever you buy a refurbished mobile, you'll get a new charger and earphones. The quality of these items is as good as the original accessories. This way, we make sure that both the iPhone and accessories last for a long time with high-quality performance.
QwikFone's accessory set contains the charger plug, cable, earphones, and SIM tool.
All of those items are checked and tested to ensure their perfect performance. If, at any moment, the accessories are not working properly, we replace them with new ones.
This guarantee lasts for 12 months, which is the period of our warranty policy.
In the same warranty policy, the mobile phone itself can be repaired or replaced. Once the user finds any fault or problem with the phone, they contact QwikFone.
Then our repair professionals receive, fix, and test the device. If the problem is solved, the repair service is free. If, on the other hand, the problem cannot be solved by repairing the phone, we replace the device itself.
Just like the refurbishment, our repair uses OEM and grade-A spare parts. By using these parts, we guarantee that the phone is restored to its perfect condition.
Having a dedicated repair center that is fully equipped enables us to offer premium service and high quality.
Another main aspect of our deals is customer safety. This safety is achieved through the return policy. By giving our customers 30 days for returns, you can feel safe ordering this deal. As such, you will have a whole month to try the phone and return it if you don't like it. Whenever you choose to return the phone during the return policy, you'll get a full refund. QwikFone will also cover the shipping charges for the returned order. So, no risk whatsoever with this deal.
Last but not least, you can pay monthly instalments with QwikFone!
That's right, if you choose PayPal Credit or Klarna, you'll get a 3-payment plan. Both payment methods are free of interest. As such the price of the phone you choose will not increase or change in any way.
QwikFone's accessory set contains the charger plug, cable, earphones, and SIM tool.
All of those items are checked and tested to ensure their perfect performance. If, at any moment, the accessories are not working properly, we replace them with new ones.
This guarantee lasts for 12 months, which is the period of our warranty policy.
In the same warranty policy, the mobile phone itself can be repaired or replaced. Once the user finds any fault or problem with the phone, they contact QwikFone.
Then our repair professionals receive, fix, and test the device. If the problem is solved, the repair service is free. If, on the other hand, the problem cannot be solved by repairing the phone, we replace the device itself.
Just like the refurbishment, our repair uses OEM and grade-A spare parts. By using these parts, we guarantee that the phone is restored to its perfect condition.
Having a dedicated repair center that is fully equipped enables us to offer premium service and high quality.
Another main aspect of our deals is customer safety. This safety is achieved through the return policy. By giving our customers 30 days for returns, you can feel safe ordering this deal. As such, you will have a whole month to try the phone and return it if you don't like it. Whenever you choose to return the phone during the return policy, you'll get a full refund. QwikFone will also cover the shipping charges for the returned order. So, no risk whatsoever with this deal.
Last but not least, you can pay monthly instalments with QwikFone!
That's right, if you choose PayPal Credit or Klarna, you'll get a 3-payment plan. Both payment methods are free of interest. As such the price of the phone you choose will not increase or change in any way.
A great range of refurbished mobile phones
Another reason to choose QwikFone is our wide variety of smartphones and brands to pick from. Whether you are an Android fan or an iOS loyal user, your favourite phone is right here!
Our iPhone collection includes various models from the latest iPhones to the more classic ones. As for the Android phone collection, it contains more variety. Choose a Samsung S or Note phone from different generations and models. If you want a different experience with Android, Google Pixel phones are the right choice. If you're looking for premium specs at a low price, OnePlus phones are the way to go!
As our smartphone collection is growing all the time, more choices are available every month!
No matter which smartphone brand you choose, your handset is going to be unlocked.
Using professional and legitimate techniques, our team unlocks all mobile phones. The reason for this is to enable the user to use the phone with multiple carriers.
While the norm is to have the locked phone restricted to just one carrier, this is not the best option. Locked phones restrict the user to one network all the time. When it's time to change your carrier service for any reason, you'll have to change the phone itself.
To keep your phone overseas, you will have to get a roaming bundle. The problem with roaming bundles is how expensive they are, which will affect your budget.
With an unlocked phone, you can replace the SIM card whenever you like with no restrictions. Also, if you travel outside the UK, you can still use the same phone with another SIM card from the new country.
Our iPhone collection includes various models from the latest iPhones to the more classic ones. As for the Android phone collection, it contains more variety. Choose a Samsung S or Note phone from different generations and models. If you want a different experience with Android, Google Pixel phones are the right choice. If you're looking for premium specs at a low price, OnePlus phones are the way to go!
As our smartphone collection is growing all the time, more choices are available every month!
No matter which smartphone brand you choose, your handset is going to be unlocked.
Using professional and legitimate techniques, our team unlocks all mobile phones. The reason for this is to enable the user to use the phone with multiple carriers.
While the norm is to have the locked phone restricted to just one carrier, this is not the best option. Locked phones restrict the user to one network all the time. When it's time to change your carrier service for any reason, you'll have to change the phone itself.
To keep your phone overseas, you will have to get a roaming bundle. The problem with roaming bundles is how expensive they are, which will affect your budget.
With an unlocked phone, you can replace the SIM card whenever you like with no restrictions. Also, if you travel outside the UK, you can still use the same phone with another SIM card from the new country.
40-point check for a like-new phone
At QwikFone, refurbished phones for sale go through a specific testing process to provide the best quality. Our 40-point testing plan covers all aspects of the phone inside and out.
Our tests cover the screen touch sensitivity and brightness. The screen testing also includes a special test to make sure that there are no dead pixels on the display.
In terms of battery, the pristine condition states that the battery has to be at 80% of its life span. This means that, if the battery can be charged 1000 times over its life, the refurbished phone battery will be charged at least 800 times.
As for battery life and capacity, the refurbished phone has 100% capacity like a brand-new phone.
All other functionalities such as the processing power, cameras, and speed are all as good as brand-new.
Our tests cover the screen touch sensitivity and brightness. The screen testing also includes a special test to make sure that there are no dead pixels on the display.
In terms of battery, the pristine condition states that the battery has to be at 80% of its life span. This means that, if the battery can be charged 1000 times over its life, the refurbished phone battery will be charged at least 800 times.
As for battery life and capacity, the refurbished phone has 100% capacity like a brand-new phone.
All other functionalities such as the processing power, cameras, and speed are all as good as brand-new.
Experienced professionals
To offer an ultimate solution to this dilemma, QwikFone has professional mobile phone experts who are dedicated to test and repairing second-hand mobile phones in order to offer them to our customers in a pristine condition. As a rule, it is far much better for an expert to do the job, any job, to make sure that it is done right. So, to have a mobile expert test your mobile phone is definitely a plus in this situation. Yet, the question remains, can you, as a user, trust the results of this professional testing?
Well, when the test is being performed by a repair professional who has 5-10 years of experience in the field, you can trust that no issue will go unnoticed. This experience also plays a great role in reconditioning the Android mobile phones as replacing a spare part in a smartphone can return that phone as good as new or have a disastrous effect depending on the skill of the repair professional who is handling this process.
Well, when the test is being performed by a repair professional who has 5-10 years of experience in the field, you can trust that no issue will go unnoticed. This experience also plays a great role in reconditioning the Android mobile phones as replacing a spare part in a smartphone can return that phone as good as new or have a disastrous effect depending on the skill of the repair professional who is handling this process.
CheckMEND report
Second hand phones can be risky in more ways than just the condition. The fact that the user may not be able to know where that device can from, leaves a chance for the phone to be stolen or acquired by any other suspicious method. To provide maximum assurance for our customers, we at QwikFone offer a detailed CheckMEND report that contains all the needed information for the buyer to learn where the second hand phone came from and how it was sold.
OEM spare parts
During the repair and reconditioning of QwikFone's second hand Android phones, only OEM spare parts are used to replace the parts which are not in a like-new condition. This can apply to the screen, the battery, or any other replaceable part of the phone. To have a simple and clear image of what an OEM part is, users must know that this category of spare parts, whether they are for smartphones or any other for of devices or machines, are made by the manufacturer of the original device. So, an OEM screen replacement for a Samsung Galaxy phone, for example, is made and released by Samsung itself, and so on.
Since the parts are made by the original brand, they can be safely expected to offer the same performance as the parts that were in the phone in its brand-new condition.
Since the parts are made by the original brand, they can be safely expected to offer the same performance as the parts that were in the phone in its brand-new condition.
Refurbished Android phones unlocked
There is an additional advantage in buying a cheap refurbished Android phone from QwikFone which is the unlocked SIM software that lifts off the restriction of being tied to one single mobile network for the rest of the smartphone's life. It is completely safe and 100% legal to use this unlocked Android phone with any carrier of your choice as well as switching back and forth between different carriers' SIM cards as often as you may need or want.
Accessories included!
Not only in the refurbished phone box, but also in the phone's price as each Android phone you buy from the refurbished phone experts in the UK, QwikFone, comes with a full set of brand-new accessories like the charger, earphones, cables, and SIM ejectors complimentary from our team.
While saving money on the accessories is great, users must also make sure that these accessories are of good quality. This is why QwikFone provides only accessories that are made by our manufacturing partner who makes sure that the accessories of each phone are made according to the quality terms and guidelines of the original phone manufacturer. After all, these accessories have the QwikFone logo on them and they must be up to par.
While saving money on the accessories is great, users must also make sure that these accessories are of good quality. This is why QwikFone provides only accessories that are made by our manufacturing partner who makes sure that the accessories of each phone are made according to the quality terms and guidelines of the original phone manufacturer. After all, these accessories have the QwikFone logo on them and they must be up to par.
12-month repair warranty
The first and most important form of guarantee QwikFone offers with all of our cheap refurbished Android phones deals is the 12-month warranty. This warranty covers both the phone and its accessories. So, if you purchase a reconditioned phone from QwikFone and, during the first year, the phone or one of the accessories started to malfunction in any way, our repair professionals will help you and repair it for free. Even if the phone required a part to be replaced, it will cost you nothing to have your phone repaired using an original OEM part as long as it is still in the warranty period and the problem was not caused by accidental damage.
Shipping refurbished Android phones from QwikFone
QwikFone policies make sure that our customers get the best experience in every aspect of the deal. When it comes to the shipping part, there are multiple aspects that the customer can benefit from. For example, the same-day ship out is guaranteed for all customers who place their orders during business hours on working days of QwikFone. To view these times exactly, please check out our shipping policy page.
If you need to place your order at different times than our working hours, you can also check out the late shipping option on the same shipping policy page. This option is paid, so, it will cost a little more to get your phone shipped out on the same day, whereas our original ship-out option is free of charge.
You can also choose that your order is delivered for free! If you choose the free delivery option on the checkout page while you are placing your order, you will pay only the price of your refurbished Android phone as you'll get the accessories and shipping for free!
When it comes to paying for your Android phone, QwikFone facilitates an installments payment option, which is uncommon when it comes to second hand phones. Since QwikFone accepts PayPal credit, you can pay off that credit in monthly installments and, according to PayPal policies, you can get that deal without paying interest. Please visit PayPal to know more about credit policies and how to benefit from the credit offer.
With all of this and more, QwikFone is offering the best refurbished Android phone deals in the UK that enable the customer to minimize their costs, not only in the phone's price but also in all of the other deal's details. Benefit from this amazing offer and place your order now!
This is why buying a refurbished phone does not affect your experience with quality, just saves money!
If you need to place your order at different times than our working hours, you can also check out the late shipping option on the same shipping policy page. This option is paid, so, it will cost a little more to get your phone shipped out on the same day, whereas our original ship-out option is free of charge.
You can also choose that your order is delivered for free! If you choose the free delivery option on the checkout page while you are placing your order, you will pay only the price of your refurbished Android phone as you'll get the accessories and shipping for free!
When it comes to paying for your Android phone, QwikFone facilitates an installments payment option, which is uncommon when it comes to second hand phones. Since QwikFone accepts PayPal credit, you can pay off that credit in monthly installments and, according to PayPal policies, you can get that deal without paying interest. Please visit PayPal to know more about credit policies and how to benefit from the credit offer.
With all of this and more, QwikFone is offering the best refurbished Android phone deals in the UK that enable the customer to minimize their costs, not only in the phone's price but also in all of the other deal's details. Benefit from this amazing offer and place your order now!
This is why buying a refurbished phone does not affect your experience with quality, just saves money!