Frequently asked questions
All our products come with 1-year warranty from date of purchase. The warranty includes all manufacturing defects and excludes the following; accidental damage, water damage and / or third party repairs without prior approval by us.
You have 30-Day Money Back Guarantee to return any goods purchased from our site. No questions asked, providing the product is in the same condition and in it’s original packaging.
Our standard free delivery is next working day however certain items may take longer and this would be shown at time of checkout. Regular updates regarding your delivery will be provided and our team is here for when you need them.
Working Days: Monday to Friday (Excluding any holidays)
We use industry leading software to test all our devices for optimal battery health. Each battery will have minimum of 80% capacity relative to new (in non technical terms the battery is in great condition). For further piece of mind your 1-year warranty covers battery replacements for free in the rare instance you feel the battery is not performing as it should be.
Yes. All our devices are factory unlocked and work with all network providers.
If you purchase a phone it will include:
-Qwikfone Box
-Wall Plug
-Charging Lead
-Wired Earphones
-Sim Ejector tool
If you purchase an Apple watch ((Wired Earphones or Headphones) and Sim ejector tool are excluded)
-QwikFone Box
-Charger
Yes. Each device goes through stringent refurbishment and quality check process to make sure that you cannot distinguish the refurbished device from a new device. Be assured, it would be a perfect gift for anyone and any occasion.
In simpler terms the term ‘refurbished phone’ means it’s a pre-owned handset that has been cleaned, tested and repaired to ensure it is in full working order ready for re-sell.
If you compare our price with some of our competitors you may find the same phone at a cheaper price. However, this is for a device that shows signs of heavy usage, which will most likely have some form of visible dents, scratches and scuffs. We are on a mission to offer you just like new environmentally friendly phones at low prices.
What’s in the box?
Pristine Google Pixel 2/2 XL Refurbished UK | Unlocked
Do I get my money’s worth if I purchase the refurbished Google Pixel 2/2 XL from QwikFone?
Yes, our refurbishment process makes you fully enjoy the best Google Pixel 2/2 XL unlocked refurbished in the EU. Our Pixel 2/2 XL used has the same level of quality and performance as that of the brand new device.
Can I be assured of getting a secured Google Pixel 2/2 XL unlocked refurbished if I buy it from QwikFone?
Yes, the smartphone comes directly from the place where Android is planned and created. That means you will get a device that is secured by Google.
Does the refurbished Google Pixel 2/2 XL I receive have an upgradable OS?
Yes, while the Google Pixel 2/2 XL used has an Android 8 operating system out of the box, you can upgrade it to an Android 11, which is Google's latest operating system.
Are malfunctioning accessories covered in the warranty of the refurbished Google Pixel 2/2 XL?
Yes, our refurbished mobile phone warranty policy ensures that any defective accessories are repaired by our specialized repair center. And if they are irreparable, they are replaced with brand new ones.
Will I have to wait for a month for my order to be delivered?
No, If the order you placed is confirmed before 3 p.m. GMT, we will dispatch your order and ship it out on the same day. We also offer a late delivery option which allows for same-day ship out service until 5:45 p.m.
Will I get my money back if I return my refurbished Google Pixel 2/2 XL?
Yes, we guarantee that you get a full refund for your unlocked Google phone order no matter what the reason for the return is.
Your refund with the full price of the Google Pixel 2/2 XL unlocked will be issued immediately after our team conducts a quick inspection.