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Frequently asked questions
All our products come with 1-year warranty from date of purchase. The warranty includes all manufacturing defects and excludes the following; accidental damage, water damage and / or third party repairs without prior approval by us.
You have 30-Day Money Back Guarantee to return any goods purchased from our site. No questions asked, providing the product is in the same condition and in it’s original packaging.
Our standard free delivery is next working day however certain items may take longer and this would be shown at time of checkout. Regular updates regarding your delivery will be provided and our team is here for when you need them.
Working Days: Monday to Friday (Excluding any holidays)
We use industry leading software to test all our devices for optimal battery health. Each battery will have minimum of 80% capacity relative to new (in non technical terms the battery is in great condition). For further piece of mind your 1-year warranty covers battery replacements for free in the rare instance you feel the battery is not performing as it should be.
Yes. All our devices are factory unlocked and work with all network providers.
If you purchase a phone it will include:
-Sim Ejector tool
If you purchase an Apple watch ((Wired Earphones or Headphones) and Sim ejector tool are excluded)
Yes. Each device goes through stringent refurbishment and quality check process to make sure that you cannot distinguish the refurbished device from a new device. Be assured, it would be a perfect gift for anyone and any occasion.
In simpler terms the term ‘refurbished phone’ means it’s a pre-owned handset that has been cleaned, tested and repaired to ensure it is in full working order ready for re-sell.
If you compare our price with some of our competitors you may find the same phone at a cheaper price. However, this is for a device that shows signs of heavy usage, which will most likely have some form of visible dents, scratches and scuffs. We are on a mission to offer you just like new environmentally friendly phones at low prices.
Refurbished Samsung Galaxy S21 5G | Like-New Unlocked
Is the refurbished S21 5G a good purchase?
Yes, at the best price in the EU, this S21 5G is pristine is renewed and tested using the latest software in the market, comes with new accessories for free and full technical support for 1 year.
How secure is the refurbished Samsung Galaxy S21 5G?
The refurbished S21 5G is as secure as a brand-new S21 5G.
All refurbished phone handsets are wiped of any old data by our professionals, then, a new original and complete version of Android is installed including all the necessary security and protection programs.
Can the Android on the Galaxy S21 5G be upgraded?
Yes, since it is one of Samsung's latest S series phones, the Galaxy S21 5G can get Android 11 and will get further updates as they are released by Google.
What does the refurbished Galaxy S21 5G warranty cover?
- Repairing the S21 5G handset
- Replacing the S21 5G handset
- Replacing the accessories
*warranty does not cover accidental damages.
What is the order limit for free delivery?
There is no minimum order limit to get free delivery, this service is available for all refurbished Samsung unlocked phone orders.
How Can I pay monthly instalments for refurbished Samsung S21 5G?
Use PayPal Credit or Klarna. Both services offer interest-free monthly instalments with no interest.