Privacy Policy
QwikFone asks all of its users to carefully read this privacy policy before using our online platform to be aware of the type of data the QwikFone collects from you and how this data is collected and, later on, used. In this policy, QwikFone can be referred to as "us", "we", & "our".
When handling our users' data, QwikFone's priority is to protect the users' privacy. Please read this document in full to know the type of data we're collecting and how this data is processed and used. If you have any further inquiries, please contact our team using the email listed on our Contact Us page.
Online Privacy Policy
This Privacy Policy is only applicable to data and information collected through activities on our online refurbished mobile phone website visitors. This policy does not apply to information collected from any other source other than this website whether online or offline.
Users' Sensitive Date
According to QwikFone's Privacy Policy, no sensitive data is collected about users who visit our website. To clearly define what sensitive data refers to, it includes any data that indicates the user's race, religion, ethnicity, sexual orientation, philosophical or spiritual beliefs, or any biometric data.
Also, the data that QwikFone collects does not include any details involving legal convictions or criminal offenses. If any sensitive data is collected by QwikFone, we request the user's consent before processing this data. The consent will be requested explicitly and we will as for the user's signature as well.
General Data Protection Regulations (GDPR)
All data collected on the QwikFone online platform is used and controlled by QwikFone. We collect data from our users for several legal reasons and requirements based on the type of information being collected. Different cases to collect data may include the following:
- The collected data is used to form the contract between QwikFone and the user as a customer.
- The user has consented to the data being collected.
- We require collecting the data for legal reasons and obligations.
- QwikFone has legitimate reasons to collect this data.
The duration for keeping the collected user data by QwikFone is specified in this privacy policy. Some of the purposes that QwikFone uses the personal data for include meeting our company's legal obligations, resolving potential disputes, and enforcing QwikFone policies.
The information of users from the European Economic Area (EEA) is protected under the users' rights. If the user has questions as to what data is collected and/or wants certain data removed from QwikFone's systems, please contact us via email.
The rights of QwikFone's users to protect their personal data in some cases are:
Activity
Data
for processsing
New customer registration on QwikFone website
(a) Identity
(b) Contact
To form the legal contract between QwikFone & the customer
Order processing & delivery including:
(a) Process payments, charges, and fees
(b) Collect and recover money owed to QwikFone
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications
(a) Performance of a contract with the customer
(b) Necessary for our legitimate interests to recover debts owed to us
To manage our relationship the user including:
(a) sending the user notifications regarding any changes in our terms or privacy policy
(b) Asking the to leave a review or take a survey
(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests to keep our records updated and to study how customers use our products / services
To enable the user to participate in competitions for prizes or complete a survey
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests to study how customers use our products/services, to develop them and grow our business
To manage and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
(a) Identity
(b) Contact
(c) Technical
(a) Necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise
(b) Necessary to comply with a legal obligation
To create & deliver relevant content and advertisements to the user and measure and understand the effectiveness of our advertising
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical
Necessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy
For data analytics used to improve our website, products/services, marketing efforts, customer relationships and experiences
(a) Technical
(b) Usage
Necessary for our legitimate interests to define types of customers for our products and services, to keep our site updated and relevant, to develop our business and to inform our marketing strategy
To make suggestions and recommendations to you about goods or services that may be of interest to you
(a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile
Necessary for our legitimate interests to develop our products/services and grow our business
Marketing Emails & Communications
QwikFone users may receive marketing emails and communications in cases such as the following:
- The user is inquiring about an order they made / want to make from QwikFone.
- The user consented to receiving marketing communications and emails from QwikFone.
- The user has not opted out of receiving marketing content from QwikFone.
QwikFone asks for the user's consent before we share any personal data with a third party for marketing and advertising purposes. The user will be able to opt out of receiving marketing content or request to stop receiving this content by emailing us on info@QwikFone.com.
When a user opts out of receiving marketing email, the user's personal data that is collected by QwikFone is not removed from our systems as long as this data was collected when the user purchased a product or a service, or conducted any other transaction with us.
Log Files Data
Like other websites, QwikFone uses logging files to track and log the visitors on our website. QwikFone follows the same standard procedure which is used by all hosting services regarding log files in order to keep analytics data of our website.
To achieve its purpose, log files store data that includes the visitor's IP address, browser type, ISP, the visitor's local date and time, pages that referred the user to our website, the pages the user exited our website from, & the number of the user's clicks on our website.
Data that is saved in log files is related to the website and not related to the user's personal information that QwikFone collects. Log files data is used to analyse and evaluate the users' preference and trends, manage the website, and collect demographic data. All of this is gathered by observing the users' patterns and behaviour on our website.
Web Beacons & Cookies on QwikFone Website
Cookies are files that store which pages the users have visited and which browsers were used to track our users' preferences and analyse this data for development purposes of our website and our business. QwikFone follows the online industry's standards regarding using and processing data from Cookies files. These files help us bring our users a better experience when they visit our website in the future.
Privacy Policies
Please read this privacy policy to be aware of the policies of QwikFone's advertising partners and how the users' data is processed on our website.
Technologies used by ad servers including web beacons, Javascript, and cookies are included on QwikFone's website when ads are displayed on it. Through these technologies, ads are displayed on the user's browser upon opening the QwikFone web page containing an advertisement.
When ads are displayed in the user's browsers through the QwikFone's website, the advertiser receives the user's IP address among other data.
All the mentioned ad technologies are completely harmless and their only purpose is to display the ads and ensure the effectiveness of the advertiser's ad campaign in addition to improving the ads' content based on the users' preferences. Web technologies used to display ads on the QwikFone's website are not under our control.
Data Protection & Security
The security and protection of our users' data is our priority. Our main task regarding this data is to ensure the data protection against theft, loss, any form of data loss or hacking by any unauthorized party. We do so by enforcing the market's top security standards.
The only parties are granted access to users' data are QwikFone employees, contractors, agents, and advertisers displaying data on our website. All of those parties process and access the user's data under QwikFone's control and the protection of the confidentiality laws.
Any suspicious behaviour or security risks regarding the data and information of our users is prevented by our various security measures and standards. If there is a case where a security breach is achieved against our systems, we will inform the regulators and the customers who are related to the issue if it is legally required.
In order to provide an additional layer of protection for our system, QwikFone uses Google's reCAPTCHA to prevent bot attacks. By using this tool, users on the QwikFone website are required to read Google's Privacy Policy & Terms of Use.
Data Storage & Retention
QwikFone has different obligations that require users' data retention for a certain period of time. This period is specified based on the needs of our legal, reporting, accounting, and other business requirements.
The nature of the information or data as well as the risk this information represents if accessed illegally by an unauthorized party are also factors in determining the duration for which we retain this information.
For QwikFone to determine the retention period of users' personal data, we take into consideration the length and requirements of the process(s) that the information was originally collected for, the method in which this process is going to be conducted, and whether there are any legal requirements attached.
QwikFone is legally obligated to store users' basic information for the period of 6 years after those users are not customers of QwikFone anymore. This data is required for tax purposes. The stored data will include:
- Contact information
- Identity information
- Financial information
- Transactions data
QwikFone can also use personal data for research purposes and statistical purposes without having to send the user any notifications of doing so if the user's data is used as anonymous data without any association to the user's personality. In some cases, QwikFone can receive and approve customers' and users' requests to delete their data from our systems. To start the procedure of your data removal, please read below.
Klarna
Using Klarna as a payment service on the QwikFone website means that QwikFone will send the user's personal data to Klarna. The data forwarded from us to Klarna will include order details and the user's contact information. This data is necessary for Klarna to determine the user's eligibility for an order financing.
For more information on Klarna's policies, services, and other details, visit the Klarna website keeping in mind that all the forwarded data will be subjected to data protection laws that are followed by the Klarna's Privacy Policy.
Privacy Policies of Third-Parties
Third-party websites and advertising servers apply their own privacy policies on data sent through the ads displayed on the QwikFone website. As such, we advise our users to read the privacy policies of these third-party websites to gain more information in that matter. Upon reading these privacy policies, the users will be able to find instructions regarding managing their data and opting out of different third-party marketing services and ads.
Cookies can be managed from within the user's browser. Please visit your browser's website to find more instructions on how to manage cookies.
Data & Information of Children
QwikFone puts major efforts into protecting the data of children online on our website. While we do everything to provide data protection, when it comes to children, the parent(s) will have most of the power and control over this matter. As such, our advice to parents is to monitor your child's time online to ensure the security of all of their activities on the internet.
QwikFone does not collect or store data that is identifiable for children below the age of 13 knowingly. If any parent believes that their child has sent QwikFone such information, please get in touch with us as soon as possible to start the process or removing this information from our systems immediately.
User Consent
By using our website, users hereby agree to our privacy policy and consent to its terms.