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Frequently asked questions
All our products come with 1-year warranty from date of purchase. The warranty includes all manufacturing defects and excludes the following; accidental damage, water damage and / or third party repairs without prior approval by us.
You have 30-Day Money Back Guarantee to return any goods purchased from our site. No questions asked, providing the product is in the same condition and in it’s original packaging.
Our standard free delivery is next working day however certain items may take longer and this would be shown at time of checkout. Regular updates regarding your delivery will be provided and our team is here for when you need them.
Working Days: Monday to Friday (Excluding any holidays)
We use industry leading software to test all our devices for optimal battery health. Each battery will have minimum of 80% capacity relative to new (in non technical terms the battery is in great condition). For further piece of mind your 1-year warranty covers battery replacements for free in the rare instance you feel the battery is not performing as it should be.
Yes. All our devices are factory unlocked and work with all network providers.
If you purchase a phone it will include:
-Sim Ejector tool
If you purchase an Apple watch ((Wired Earphones or Headphones) and Sim ejector tool are excluded)
Yes. Each device goes through stringent refurbishment and quality check process to make sure that you cannot distinguish the refurbished device from a new device. Be assured, it would be a perfect gift for anyone and any occasion.
In simpler terms the term ‘refurbished phone’ means it’s a pre-owned handset that has been cleaned, tested and repaired to ensure it is in full working order ready for re-sell.
If you compare our price with some of our competitors you may find the same phone at a cheaper price. However, this is for a device that shows signs of heavy usage, which will most likely have some form of visible dents, scratches and scuffs. We are on a mission to offer you just like new environmentally friendly phones at low prices.
Pristine iPhone 11 Pro Max Refurbished | 1-year Warranty
Is it good to buy an iPhone 11 Pro Max second hand?
Yes, buying a second hand iPhone Pro Max from QwikFone ensures you a pristine handset with brand-new accessories for the best price in the EU.
Is it secure to use an iPhone 11 Pro Max refurbished?
Yes, there is no risk in using these second hand iPhones by QwikFone as they are secured with Apple's latest security software.
Does the iPhone 11 Pro Max get iOS upgrades?
Yes, QwikFone's original iPhone 11 Pro Max gets the latest iOS upgrades as soon as Apple makes them available.
What is QwikFone's warranty terms for the refurbished iPhone 11 Pro Max?
- Repair & replace warranty for 12 months
- Accidental damage is not covered in the warranty
- Third party repairs void QwikFone's warranty policy
How long will the iPhone 11 Pro Max delivery take?
QwikFone delivery, for orders that are placed during our working hours, takes 1-2 days.
How can I return the refurbished iPhone 11 Pro Max?
The order can be returned within 30 days in exchange for a full refund.