Excellent condition, cosmetically perfect, excellent battery life.
The only thing not quite right was the SIM card contacts - on moving the SIM from the old phone to the new one, it would be recognised initially but then no longer work. This was despite several cleans of the SIM card with two different solvents. SIM worked fine back in the old phone, and in a different S23.
Replaced with an eSIM, all good. Probably will never need a physical SIM card again so not really a problem.
Allan S.
Great service, phone was exactly as described and arrive next day as promised
john h.
What can I say?... Fast delivery, fantastic support team who answered all my questions prior to purchasing, as for the phone itself, it's exactly like a new phone without the cost of a new phone, absolutely mint condition, I coundnt be more pleased. Thankyou.
Chris A.
Perfect condition, so 10/10 there.
The battery (which I was most concerned about) also appears to be in fairly good nick. I charge it to 65% each evening and it's down to about 15-20% by the following evening with light to moderate use during the day.
My only concern is that it never seems to get a 5G connection, despite living in a supposedly good 5G area.
Frequently asked questions
How long is the warranty?
All our products come with 1-year warranty from date of purchase. The warranty includes all manufacturing defects and excludes the following; accidental damage, water damage and / or third party repairs without prior approval by us.
What if I change my mind after purchase?
You have 30-Day Money Back Guarantee to return any goods purchased from our site. No questions asked, providing the product is in the same condition and in it’s original packaging.
How long will my delivery take?
Our standard free delivery is next working day however certain items may take longer and this would be shown at time of checkout. Regular updates regarding your delivery will be provided and our team is here for when you need them.
Working Days: Monday to Friday (Excluding any holidays)
Does the phone come with a new battery?
We use industry leading software to test all our devices for optimal battery health. Each battery will have minimum of 80% capacity relative to new (in non technical terms the battery is in great condition). For further piece of mind your 1-year warranty covers battery replacements for free in the rare instance you feel the battery is not performing as it should be.
Will the device work with my current SIM card?
Yes. All our devices are factory unlocked and work with all network providers.
What is included in my package?
If you purchase a phone it will include:
-Qwikfone Box
-Wall Plug
-Charging Lead
-Wired Earphones
-Sim Ejector tool
If you purchase an Apple watch or iPad or Macbook ((Wired Earphones or Headphones) and Sim ejector tool are excluded)
-QwikFone Box
-Charger
Will my phone look and work like new?
Yes. Each device goes through stringent refurbishment and quality check process to make sure that you cannot distinguish the refurbished device from a new device. Be assured, it would be a perfect gift for anyone and any occasion.
What does the term ‘refurbished phone’ mean?
In simpler terms the term ‘refurbished phone’ means it’s a pre-owned handset that has been cleaned, tested and repaired to ensure it is in full working order ready for re-sell.
Why do other sites offer different prices for the same phone?
If you compare our price with some of our competitors you may find the same phone at a cheaper price. However, this is for a device that shows signs of heavy usage, which will most likely have some form of visible dents, scratches and scuffs. We are on a mission to offer you just like new environmentally friendly phones at low prices.
The refined Samsung S20 5G is more than just a flagship. This phone will take your internet speed experience to a whole new level thanks to the 5G network technology. Enjoy the Dynamic AMOLED display and pure sound quality of the pristine Samsung Galaxy S20 5G refurbished by a team of the UK's finest refurbishment experts. The Galaxy S20 5G refurbished is protected with a 1-year repair/replace warranty. This device comes with a full set of brand-new accessories and a money-back guarantee within 30 days.
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