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Frequently asked questions
All our products come with 1-year warranty from date of purchase. The warranty includes all manufacturing defects and excludes the following; accidental damage, water damage and / or third party repairs without prior approval by us.
You have 30-Day Money Back Guarantee to return any goods purchased from our site. No questions asked, providing the product is in the same condition and in it’s original packaging.
Our standard free delivery is next working day however certain items may take longer and this would be shown at time of checkout. Regular updates regarding your delivery will be provided and our team is here for when you need them.
Working Days: Monday to Friday (Excluding any holidays)
We use industry leading software to test all our devices for optimal battery health. Each battery will have minimum of 80% capacity relative to new (in non technical terms the battery is in great condition). For further piece of mind your 1-year warranty covers battery replacements for free in the rare instance you feel the battery is not performing as it should be.
Yes. All our devices are factory unlocked and work with all network providers.
If you purchase a phone it will include:
-Sim Ejector tool
If you purchase an Apple watch ((Wired Earphones or Headphones) and Sim ejector tool are excluded)
Yes. Each device goes through stringent refurbishment and quality check process to make sure that you cannot distinguish the refurbished device from a new device. Be assured, it would be a perfect gift for anyone and any occasion.
In simpler terms the term ‘refurbished phone’ means it’s a pre-owned handset that has been cleaned, tested and repaired to ensure it is in full working order ready for re-sell.
If you compare our price with some of our competitors you may find the same phone at a cheaper price. However, this is for a device that shows signs of heavy usage, which will most likely have some form of visible dents, scratches and scuffs. We are on a mission to offer you just like new environmentally friendly phones at low prices.
Like-New Refurbished Samsung Galaxy S20 Ultra 5G Unlocked
Can I use the refurbished Samsung S20 Ultra 5G outside the UK?
Yes, the S20 Ultra 5G is unlocked. It's not restricted to one carrier or one country.
Is it secure to purchase & use a refurbished S20 Ultra 5G?
Yes, by safely and carefully wiping all old data and installing an authentic and full version of Android, the refurbished S20 Ultra 5G is made 100% secure to use.
Will I be able to get the last Android on the refurbished S20 Ultra 5G?
Yes, the S20 Ultra 5G is one of the latest Samsung flagships and it gets the latest Android upgrades.
Does the S20 Ultra 5G warranty cover the accessories?
Yes, all of the QwikFone refurbished phone box contents are covered within our 12-month warranty. Please note that accessories are replaced, not repaired.
When will my refurbished Galaxy S20 Ultra 5G be delivered?
The reconditioned phone orders are processed and sent out for delivery on the same day, if the order is placed on a business day & during business hours.
How much interest is required to pay monthly instalments?
Klarna and PayPAl Credit require no interest on the monthly instalment plans.