Pixel 4A XL 5G

Frequently asked questions

How long is the warranty?

All our products come with 1-year warranty from date of purchase. The warranty includes all manufacturing defects and excludes the following; accidental damage, water damage and / or third party repairs without prior approval by us. 

What if I change my mind after purchase?

You have 30-Day Money Back Guarantee to return any goods purchased from our site. No questions asked, providing the product is in the same condition and in it’s original packaging. 

How long will my delivery take? 

Our standard free delivery is next working day however certain items may take longer and this would be shown at time of checkout. Regular updates regarding your delivery will be provided and our team is here for when you need them. 

Working Days: Monday to Friday (Excluding any holidays)

Does the phone come with a new battery? 

We use industry leading software to test all our devices for optimal battery health. Each battery will have minimum of 80% capacity relative to new (in non technical terms the battery is in great condition). For further piece of mind your 1-year warranty covers battery replacements for free in the rare instance you feel the battery is not performing as it should be.

Will the device work with my current SIM card? 

Yes. All our devices are factory unlocked and work with all network providers.

What is included in my package?

If you purchase a phone it will include:

-Qwikfone Box

-Wall Plug

-Carolina Cable

-Headphones

-Sim Ejector tool

If you purchase an Apple watch (headphones and sim ejector tool are excluded)

-QwikFone Box

-Charger

Will my phone look and work like new? 

Yes. Each device goes through stringent refurbishment and quality check process to make sure that you cannot distinguish the refurbished device from a new device. Be assured, it would be a perfect gift for anyone and any occasion. 

What does the term ‘refurbished phone’ mean? 

In simpler terms the term ‘refurbished phone’ means it’s a pre-owned handset that has been cleaned, tested and repaired to ensure it is in full working order ready for re-sell.  

Why do other sites offer different prices for the same phone? 

If you compare our price with some of our competitors you may find the same phone at a cheaper price. However, this is for a device that shows signs of heavy usage, which will most likely have some form of visible dents, scratches and scuffs. We are on a mission to offer you just like new environmentally friendly phones at low prices.

What’s in the box?

Charging adaptor
USB charging cable
Headphones
SIM ejector pin

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Refurbished Google Pixel 4A XL 5G

Choose the elegant-looking refurbished Google Pixel 4A XL 5G in pristine quality with full accessories included. All accessories are especially made for our customers to ensure the best quality. This offer comes with a 1-year warranty with full technical support, free shipping, and a money-back guarantee for 1-month after your order.

Is it a good decision to buy a reconditioned Pixel 4 XL?

Yes, with our brand, the reconditioned Pixel 4 XL is guaranteed to be pristine and come with brand-new accessories to ensure the perfect performance in all aspects of the phone.


Is it safe to used an unlocked Pixel 4 XL?

Yes, our refurbished Google phones are unlocked by experts and secured with the latest Android security software.


Does the Pixel 4/4 XL get Android upgrades?

Yes, the Pixel 4 & 4 XL come with Android 10 installed and can be upgraded to Android 11.


What are the warranty terms of the refurbished Google Pixel 4 XL?

- The warranty policy covers the handset & accessories for 1 year.
- The handset & accessories cannot be repaired outside QwikFone.
- Our warranty policy does not cover accidental damage or water damage


When will the delivery of the refurbished Google Pixel 4 take place?

Within 48 hours of the order date.


How will my payment be refunded?

In case of returning an order, the refund is issued to the same payment method used for the order.
*Refunds are issued after the testing of the returned refurbished phone items passes our measures.