Galaxy S20 5G/S20+ 5G

128GB128 GB512 GB
Aura BlueCloud BlueGreyRedWhiteCosmic Black

Frequently asked questions

How long is the warranty?

All our products come with 1-year warranty from date of purchase. The warranty includes all manufacturing defects and excludes the following; accidental damage, water damage and / or third party repairs without prior approval by us. 

What if I change my mind after purchase?

You have 30-Day Money Back Guarantee to return any goods purchased from our site. No questions asked, providing the product is in the same condition and in it’s original packaging. 

How long will my delivery take? 

Our standard free delivery is next working day however certain items may take longer and this would be shown at time of checkout. Regular updates regarding your delivery will be provided and our team is here for when you need them. 

Working Days: Monday to Friday (Excluding any holidays)

Does the phone come with a new battery? 

We use industry leading software to test all our devices for optimal battery health. Each battery will have minimum of 80% capacity relative to new (in non technical terms the battery is in great condition). For further piece of mind your 1-year warranty covers battery replacements for free in the rare instance you feel the battery is not performing as it should be.

Will the device work with my current SIM card? 

Yes. All our devices are factory unlocked and work with all network providers.

What is included in my package?

If you purchase a phone it will include:

-Qwikfone Box

-Wall Plug

-Charging Lead

-Wired Earphones

-Sim Ejector tool

If you purchase an Apple watch ((Wired Earphones or Headphones) and Sim ejector tool are excluded)

-QwikFone Box


Will my phone look and work like new? 

Yes. Each device goes through stringent refurbishment and quality check process to make sure that you cannot distinguish the refurbished device from a new device. Be assured, it would be a perfect gift for anyone and any occasion. 

What does the term ‘refurbished phone’ mean? 

In simpler terms the term ‘refurbished phone’ means it’s a pre-owned handset that has been cleaned, tested and repaired to ensure it is in full working order ready for re-sell.  

Why do other sites offer different prices for the same phone? 

If you compare our price with some of our competitors you may find the same phone at a cheaper price. However, this is for a device that shows signs of heavy usage, which will most likely have some form of visible dents, scratches and scuffs. We are on a mission to offer you just like new environmentally friendly phones at low prices.

What’s in the box?

Charging adaptor
USB charging cable
SIM ejector pin

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Samsung Galaxy S20/Plus SIM Free | Cheap Samsung S20/Plus 5G

Get Samsung Galaxy S20 Plus refurbished unlocked and Samsung S20 second hand pristine at best prices. All devices are guaranteed with a 12-month repair warranty and a 30-day cool off period with a full refund guarantee. Enjoy Samsung's premium flagships with monthly instalments free of interest with Klarna and PayPal Credit.

Is the second hand S20/S20+ a good purchase?

Yes, getting pristine flagships at such a low price with the protection of our warranty policy ensures the perfect experience.

Will refurbished Galaxy S20 run a secure version of Android?

Yes, during the testing process of the S20 devices, our repair professionals remove all data and install a secure Android version following a standard procedure to ensure maximum security.

What is the latest Android upgrade available for Samsung S20 & S20+?

Android 11.
*Since both S20 and S20+ models are 2020 flagships, they get the latest Android upgrades for several years to come.

Does the S20 warranty policy cover changing the screen?

Yes, the refurbished mobile phones for sale warranty covers all parts, as long as the problem is not caused by user negligence or accidental damage.

Can I get my second hand Samsung S20 delivered faster?

Yes, we offer free next-day delivery for orders placed during the week and during our working hours.
You can also get our late-night delivery option if you missed the cut for our free next-day delivery option.

Can I return the Samsung S20+ if nothing is wrong with it?

Yes, our return policy on Samsung unlocked phone guarantees a full refund even if nothing is wrong with the device.