Frequently asked questions
All our products come with 1-year warranty from date of purchase. The warranty includes all manufacturing defects and excludes the following; accidental damage, water damage and / or third party repairs without prior approval by us.
You have 30-Day Money Back Guarantee to return any goods purchased from our site. No questions asked, providing the product is in the same condition and in it’s original packaging.
Our standard free delivery is next working day however certain items may take longer and this would be shown at time of checkout. Regular updates regarding your delivery will be provided and our team is here for when you need them.
Working Days: Monday to Friday (Excluding any holidays)
We use industry leading software to test all our devices for optimal battery health. Each battery will have minimum of 80% capacity relative to new (in non technical terms the battery is in great condition). For further piece of mind your 1-year warranty covers battery replacements for free in the rare instance you feel the battery is not performing as it should be.
Yes. All our devices are factory unlocked and work with all network providers.
If you purchase a phone it will include:
-Qwikfone Box
-Wall Plug
-Charging Lead
-Wired Earphones
-Sim Ejector tool
If you purchase an Apple watch ((Wired Earphones or Headphones) and Sim ejector tool are excluded)
-QwikFone Box
-Charger
Yes. Each device goes through stringent refurbishment and quality check process to make sure that you cannot distinguish the refurbished device from a new device. Be assured, it would be a perfect gift for anyone and any occasion.
In simpler terms the term ‘refurbished phone’ means it’s a pre-owned handset that has been cleaned, tested and repaired to ensure it is in full working order ready for re-sell.
If you compare our price with some of our competitors you may find the same phone at a cheaper price. However, this is for a device that shows signs of heavy usage, which will most likely have some form of visible dents, scratches and scuffs. We are on a mission to offer you just like new environmentally friendly phones at low prices.
What’s in the box?
Refurbished Samsung Galaxy Note 10/Plus SIM Free Unlocked
What guarantees does the Galaxy Note10+ deal cover?
- Safe online purchase
- Expert tested handset
- 30-day money-back guarantee
- 1-year technical support
- Free shipping
Is a refurbished Samsung Note10 Plus reliable like a new one?
Yes, Our refurbishment process guarantees a like-new refurbished Samsung unlocked phone and a perfectly secured software.
Can the Note 10 Plus refurbished software be upgraded?
Yes, the Galaxy Note10 gets the latest Android software upgrade, Android 11 with One UI 3.1.
Can I have the Galaxy Note 10 Plus repaired outside QwikFone?
No, external repairs void our warranty policy.
Is free delivery available for the Samsung Galaxy Note 10+ SIM Free?
Yes, all refurbished mobile phone orders have free shipping available.
Can I cancel the refurbished Galaxy Note 10 Plus order?
Yes, as long as the order has not been shipped out yet, it can be cancelled. If the order is already processed and shipped out, you can return it and get a full refund.