Samsung Galaxy S10/S10+ Refurbished

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Frequently asked questions

How long is the warranty?

All our products come with 1-year warranty from date of purchase. The warranty includes all manufacturing defects and excludes the following; accidental damage, water damage and / or third party repairs without prior approval by us. 

What if I change my mind after purchase?

You have 30-Day Money Back Guarantee to return any goods purchased from our site. No questions asked, providing the product is in the same condition and in it’s original packaging. 

How long will my delivery take? 

Our standard free delivery is next working day however certain items may take longer and this would be shown at time of checkout. Regular updates regarding your delivery will be provided and our team is here for when you need them. 

Working Days: Monday to Friday (Excluding any holidays)

Does the phone come with a new battery? 

We use industry leading software to test all our devices for optimal battery health. Each battery will have minimum of 80% capacity relative to new (in non technical terms the battery is in great condition). For further piece of mind your 1-year warranty covers battery replacements for free in the rare instance you feel the battery is not performing as it should be.

Will the device work with my current SIM card? 

Yes. All our devices are factory unlocked and work with all network providers.

What is included in my package?

If you purchase a phone it will include:

-Qwikfone Box

-Wall Plug

-Charging Lead

-Wired Earphones

-Sim Ejector tool

If you purchase an Apple watch ((Wired Earphones or Headphones) and Sim ejector tool are excluded)

-QwikFone Box


Will my phone look and work like new? 

Yes. Each device goes through stringent refurbishment and quality check process to make sure that you cannot distinguish the refurbished device from a new device. Be assured, it would be a perfect gift for anyone and any occasion. 

What does the term ‘refurbished phone’ mean? 

In simpler terms the term ‘refurbished phone’ means it’s a pre-owned handset that has been cleaned, tested and repaired to ensure it is in full working order ready for re-sell.  

Why do other sites offer different prices for the same phone? 

If you compare our price with some of our competitors you may find the same phone at a cheaper price. However, this is for a device that shows signs of heavy usage, which will most likely have some form of visible dents, scratches and scuffs. We are on a mission to offer you just like new environmentally friendly phones at low prices.

What’s in the box?

Charging adaptor
USB charging cable
SIM ejector pin

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Samsung S10/Plus Refurbished | Warranty & Refund

Samsung S10/Plus refurbished is available in a like new condition with full accessories included brand-new. S10+ has a 1-year repair guarantee and devices can be replaced for free under our warranty when needed. All deals have a 30-day return policy with a full refund guarantee. Pay over 3-4 months free of interest with Klarna and PayPal Credit.

Why is the refurbished Samsung S10/Plus a good purchase?

Pristine Galaxy S10/Plus handset
- 1-year warranty
- Full refund guarantee
- Free delivery
- Free accessories
- Monthly payment option
- Best price in all of the EU

Can the S10/Plus return be rejected?

Yes, while QwikFone offer a 30-day return period with full refunds, no questions asked, damaged items are not accepted for return.

Is the refurbished Galaxy S10 Plus a secure phone?

Yes, our experts ensure the security of all refurbished phones through a series of thorough testing and software protection.

Can I upgrade the Galaxy S10/Plus's operating system?

Yes, the S10/Plus can be upgraded to Android 11.

Can the Samsung S10 Plus refurbished warranty be voided?

Yes, please make sure to avoid things that would void your warranty including:
- Getting the handset repaired outside our shops
- Dropping the S10+ in water
- Accidentally damaging the screen or any other part of the phone

When can I expect the refurbished Galaxy S10/Plus delivery?

Within 1 to 2 business days for refurbished Samsung phone orders placed on business hours.