What to do now

We cannot accept ANY devices that still have these accounts on them. We will email you with information on how to remove them or please see our FAQs.

2. Pack your device carefully

We suggest using either bubble wrap and/or a box to ensure your device is well protected.

3. Take it to the Post Office

Take your device, along with the QR code (either on your phone or printed out) to the Post Office. They will do the rest.