HTC U12 Life

Frequently asked questions

How long is the warranty?

All our products come with 1-year warranty from date of purchase. The warranty includes all manufacturing defects and excludes the following; accidental damage, water damage and / or third party repairs without prior approval by us. 

What if I change my mind after purchase?

You have 30-Day Money Back Guarantee to return any goods purchased from our site. No questions asked, providing the product is in the same condition and in it’s original packaging. 

How long will my delivery take? 

Our standard free delivery is next working day however certain items may take longer and this would be shown at time of checkout. Regular updates regarding your delivery will be provided and our team is here for when you need them. 

Working Days: Monday to Friday (Excluding any holidays)

Does the phone come with a new battery? 

We use industry leading software to test all our devices for optimal battery health. Each battery will have minimum of 80% capacity relative to new (in non technical terms the battery is in great condition). For further piece of mind your 1-year warranty covers battery replacements for free in the rare instance you feel the battery is not performing as it should be.

Will the device work with my current SIM card? 

Yes. All our devices are factory unlocked and work with all network providers.

What is included in my package?

If you purchase a phone it will include:

-Qwikfone Box

-Wall Plug

-Charging Lead

-Wired Earphones

-Sim Ejector tool

If you purchase an Apple watch ((Wired Earphones or Headphones) and Sim ejector tool are excluded)

-QwikFone Box


Will my phone look and work like new? 

Yes. Each device goes through stringent refurbishment and quality check process to make sure that you cannot distinguish the refurbished device from a new device. Be assured, it would be a perfect gift for anyone and any occasion. 

What does the term ‘refurbished phone’ mean? 

In simpler terms the term ‘refurbished phone’ means it’s a pre-owned handset that has been cleaned, tested and repaired to ensure it is in full working order ready for re-sell.  

Why do other sites offer different prices for the same phone? 

If you compare our price with some of our competitors you may find the same phone at a cheaper price. However, this is for a device that shows signs of heavy usage, which will most likely have some form of visible dents, scratches and scuffs. We are on a mission to offer you just like new environmentally friendly phones at low prices.

What’s in the box?
Charging adaptor
USB charging cable
SIM ejector pin

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Mobile Phone & iPhone Parts At Best Prices in The UK

Buying a mobile phone part replacement in the UK is now made easy thanks to QwikFone. Whether you run a mobile repair shop or looking to repair your mobile phone personally, your needs are right here.
Our collection covers all your needs in terms of budget and quality. We provide a wide selection of OEM LCD and screen replacements as well as batteries and other parts. Refurbished OEM spare parts are our answer to the Apple iPhone and iPad expensive repair question.
All parts come with a lifetime warranty, a 1-year warranty for batteries, and free shipping for all.
1. My iPhone screen is broken, can I replace the screen, or do I have to replace the iPhone?
You can buy a refurbished OEM screen replacement from QwikFone and save your phone by replacing the screen only.

2. What is the quality of QwikFone spare parts?
QwikFone offers grade-A high-quality spare parts whether in batteries, screens, or other parts.

3. Can I buy wholesale mobile phone spare parts at QwikFone?
Yes, we have a special tool that enables you to order all your repair shop's needs in bulk in a few minutes.

4. How long is the warranty period for QwikFone battery replacements?
Our warranty for batteries is 1-year.

5. Does QwikFone provide a lifetime warranty?
Yes, apart from batteries, all other spare parts, such as screen replacements and digitizers, we offer come with a lifetime warranty.

6. If a part is faulty, Will it be repaired by QwikFone?
Faulty parts are replaced with new ones. Please note that we only replace faulty parts for free. Accidentally damaged parts are not covered in the warranty.

7. Can my wholesale mobile parts order be returned?
Yes, our 30-day return policy ensures you the right to return the order within a month.

8. What are the shipping fees for QwikFone's spare parts replacements?
QwikFone offers a free shipping service with all orders. If you wish to benefit from our overnight shipping service, you will pay a small fee to ensure faster delivery of your order.

9. Is there minimum order amount to get free shipping?
No, free shipping is available for all orders without a minimum. Whether you order one part or a large wholesale order, free shipping is available for both cases.

10. What is QwikFone's warranty for faulty batteries?

QwikFone will replace faulty parts that have manufacturing issues within 30 days. Parts that have a lifetime warranty will be replaced/refunded with their current value at the replacement request time.
*Please check out our warranty policy page for more details before placing an order.

All You Need To Know About Mobile Phone Parts in The UK 

Mobile phone repairs are a crucial part of the mobile phone industry whether you're a repair business owner or a regular user. Advancing your knowledge when it comes to mobile parts is important so that you're able to tell different qualities apart and choose the right part for your needs.
Since a smartphone, a tablet, and a laptop form the majority of everyday activity for almost everyone in the world, knowing about repairing these devices is a must as well.
A task such as choosing replacement parts for your smartphone is quite challenging as it requires some in-depth knowledge and insight into the making of a smartphone. This field is not fun or attractive to everyone. This is why it is not easy to acquire this knowledge.
Luckily, you will find all you need to know about the different types and qualities of mobile parts and how to choose your vendor right here!  

How To Choose The Right Part Quality?

Depending on the brand of the mobile phone that you need a part for, the availability or the rarity of spare parts is determined. For most Android phone brands, such as Samsung Galaxy, OnePlus, Google Pixel, and Honor, Finding original parts at third-party stores is easy and does not include much trouble.
With more exclusive brands, such as Apple, original parts are available through Apple stores only. Getting original spare parts for your Apple iPhone can be quite expensive especially if you don't have Apple Care.
In this case, users who are looking to repair a third-party-manufactured part is the answer.

What Are Original Equipment Manufacturer Parts (OEM) ?

Simply put, OEM parts are made by the same manufacturer that made the original mobile phone. In other words, these parts are made under the same quality requirements as the ones on your phone when it was brand new.
This type of replacement part ensures that when it replaces the one in your phone, you don't notice a difference whatsoever. In other words, it performs as perfectly as the brand-new one.
The problem with an OEM part, however, is the price. For most phones, buying an OEM part and paying for the cost of replacing it is too expensive to be economically justified. Most people would rather pay a little more and get a new phone altogether.
For the issue of the price, there is, of course, another solution, another type of replacement parts, these are called aftermarket parts.

What Are Aftermarket Spare Parts?

Aftermarket parts are made by third-party manufacturers. These parts provide an affordable alternative to the expensive OEM parts. While aftermarket parts are not of the same quality as the OEM ones, there are different grades of aftermarket mobile parts that can guarantee high quality and like-original performance.
Aftermarket parts are also better for the environment as they are usually made to be compatible with different brands and models which creates less toxic waste and consumes less natural resources in the manufacturing process.
However, when it comes to iPhones, Apple, as an exclusive brand, makes sure that its iPhones can only work with OEM parts.
For this problem, QwikFone is offering the perfect solution in the form of refurbished OEM Apple iPhone parts.

How To Choose Your Mobile Spare Parts Vendor?

Whether you're in the market for a single part that you will use for a one-time repair job, or you need a bulk purchase for your business, choosing the right vendor is a key factor. This is not only to ensure good quality parts but also to ensure getting the best deal terms and aftersales services.
At QwikFone, all of our refurbished OEM parts and aftermarket parts come with a suitable warranty policy as well as a full refund guarantee.
For digitizers, screen replacements, and other replacements parts, QwikFone offers a lifetime warranty. This warranty ensures perfect performance for the life duration of the part.  
For batteries, the QwikFone warranty protection lasts for 12 months. The reason for this duration difference is that the average lifetime of a battery is about 12 months. After this period, the battery starts to deteriorate.
Our company offers free shipping for your orders on mobile phone spare parts. While we provide same-day-dispatch on orders that are placed within our business hours, free shipping orders usually arrive within 2 business days to your doorstep.
Make sure to check out our special tool that allows you to order all of your business needs with a click of a mouse by uploading your supply needs in an excel sheet.