

Frequently asked questions
All our products come with 1-year warranty from date of purchase. The warranty includes all manufacturing defects and excludes the following; accidental damage, water damage and / or third party repairs without prior approval by us.
You have 30-Day Money Back Guarantee to return any goods purchased from our site. No questions asked, providing the product is in the same condition and in it’s original packaging.
Our standard free delivery is next working day however certain items may take longer and this would be shown at time of checkout. Regular updates regarding your delivery will be provided and our team is here for when you need them.
Working Days: Monday to Friday (Excluding any holidays)
We use industry leading software to test all our devices for optimal battery health. Each battery will have minimum of 80% capacity relative to new (in non technical terms the battery is in great condition). For further piece of mind your 1-year warranty covers battery replacements for free in the rare instance you feel the battery is not performing as it should be.
Yes. All our devices are factory unlocked and work with all network providers.
If you purchase a phone it will include:
-Qwikfone Box
-Wall Plug
-Charging Lead
-Wired Earphones
-Sim Ejector tool
If you purchase an Apple watch ((Wired Earphones or Headphones) and Sim ejector tool are excluded)
-QwikFone Box
-Charger
Yes. Each device goes through stringent refurbishment and quality check process to make sure that you cannot distinguish the refurbished device from a new device. Be assured, it would be a perfect gift for anyone and any occasion.
In simpler terms the term ‘refurbished phone’ means it’s a pre-owned handset that has been cleaned, tested and repaired to ensure it is in full working order ready for re-sell.
If you compare our price with some of our competitors you may find the same phone at a cheaper price. However, this is for a device that shows signs of heavy usage, which will most likely have some form of visible dents, scratches and scuffs. We are on a mission to offer you just like new environmentally friendly phones at low prices.




Apple iPhone XS Used | Pristine iPhone XS Second Hand
Offering the iPhone XS second hand in a like-new condition with the guarantee of the 12-month warranty as well as our 30-day return policy that guarantees full refunds for all returns. The iPhone XS deals include a brand-new set of iPhone accessories for free as well as easy payment methods.
Can I rely on a second hand iPhone XS?
Yes, the second hand iPhone XS is as good as brand-new in every aspect and functions in a like-new quality.
Is a second hand iPhone XS secure?
Yes, QwikFone experts professionally wipe old data and install a reliable authentic iOS with all security standards included.
Can the iOS be upgraded on the iPhone XS second hand?
Yes, the iPhone XS comes with iOS 12, upgradeable to iOS 14.7.
Are the iPhone XS accessories covered in the warranty policy?
Yes, for 12 months, the accessories are guaranteed to work in a perfect way. If any issue occurs, the defective accessories are replaced for free.
How long does the iPhone XS second hand delivery take?
- Our regular shipping and delivery service takes 1-2 business days
- There is a late shipping option available for orders placed after our business hours
Does return terms apply to orders I paid for in monthly instalments?
Yes, QwikFone will refund the amount that is paid up to the return point.