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Frequently asked questions
All our products come with 1-year warranty from date of purchase. The warranty includes all manufacturing defects and excludes the following; accidental damage, water damage and / or third party repairs without prior approval by us.
You have 30-Day Money Back Guarantee to return any goods purchased from our site. No questions asked, providing the product is in the same condition and in it’s original packaging.
Our standard free delivery is next working day however certain items may take longer and this would be shown at time of checkout. Regular updates regarding your delivery will be provided and our team is here for when you need them.
Working Days: Monday to Friday (Excluding any holidays)
We use industry leading software to test all our devices for optimal battery health. Each battery will have minimum of 80% capacity relative to new (in non technical terms the battery is in great condition). For further piece of mind your 1-year warranty covers battery replacements for free in the rare instance you feel the battery is not performing as it should be.
Yes. All our devices are factory unlocked and work with all network providers.
If you purchase a phone it will include:
-Qwikfone Box
-Wall Plug
-Charging Lead
-Wired Earphones
-Sim Ejector tool
If you purchase an Apple watch or iPad or Macbook ((Wired Earphones or Headphones) and Sim ejector tool are excluded)
-QwikFone Box
-Charger
Yes. Each device goes through stringent refurbishment and quality check process to make sure that you cannot distinguish the refurbished device from a new device. Be assured, it would be a perfect gift for anyone and any occasion.
In simpler terms the term ‘refurbished phone’ means it’s a pre-owned handset that has been cleaned, tested and repaired to ensure it is in full working order ready for re-sell.
If you compare our price with some of our competitors you may find the same phone at a cheaper price. However, this is for a device that shows signs of heavy usage, which will most likely have some form of visible dents, scratches and scuffs. We are on a mission to offer you just like new environmentally friendly phones at low prices.
Cheapest iPhone 12 Pro Max Deals | Warranty & Refund
Is the cheap iPhone 12 Pro Max handset trustworthy?
Yes, while the price is affordable, the 12 Pro Max is pristine, the included accessories are brand-new, and all items are covered within a standard warranty policy for 12 months.
Is it safe to use a refurbished iPhone 12 Pro Max unlocked?
Yes, our handsets are original and the latest iOS is installed providing them with the best available security for iPhones.
Does the iPhone 12 Pro Max refurbished get regular iOS updates?
Yes, since the 12 Pro Max is original and runs a safe and authentic iOS version, it will receive the latest upgrades regularly.
What are the warranty terms on the iPhone 12 Pro Max refurbished?
- The warranty is 12-month long on all the UK reconditioned unlocked phones
- The warranty covers free repairs for the iPhone 12 Pro Max
- The warranty covers free replacements for the refurbished iPhone & accessories when needed
- The warranty is voided upon accidental damage
- The warranty is voided upon third party repair or interference with the handset or accessories.
How many days does the iPhone 12 Pro Max delivery take?
1-2 business days
*Please note that weekends and official holidays are excluded.
Is the cheapest iPhone 12 Pro Max deals returnable?
Yes, all 12 Pro Max deals have a 30-day cool off period with a free shipping and a full refund guarantee.