Frequently asked questions
All our products come with 1-year warranty from date of purchase. The warranty includes all manufacturing defects and excludes the following; accidental damage, water damage and / or third party repairs without prior approval by us.
You have 30-Day Money Back Guarantee to return any goods purchased from our site. No questions asked, providing the product is in the same condition and in it’s original packaging.
Our standard free delivery is next working day however certain items may take longer and this would be shown at time of checkout. Regular updates regarding your delivery will be provided and our team is here for when you need them.
Working Days: Monday to Friday (Excluding any holidays)
We use industry leading software to test all our devices for optimal battery health. Each battery will have minimum of 80% capacity relative to new (in non technical terms the battery is in great condition). For further piece of mind your 1-year warranty covers battery replacements for free in the rare instance you feel the battery is not performing as it should be.
Yes. All our devices are factory unlocked and work with all network providers.
If you purchase a phone it will include:
-Sim Ejector tool
If you purchase an Apple watch ((Wired Earphones or Headphones) and Sim ejector tool are excluded)
Yes. Each device goes through stringent refurbishment and quality check process to make sure that you cannot distinguish the refurbished device from a new device. Be assured, it would be a perfect gift for anyone and any occasion.
In simpler terms the term ‘refurbished phone’ means it’s a pre-owned handset that has been cleaned, tested and repaired to ensure it is in full working order ready for re-sell.
If you compare our price with some of our competitors you may find the same phone at a cheaper price. However, this is for a device that shows signs of heavy usage, which will most likely have some form of visible dents, scratches and scuffs. We are on a mission to offer you just like new environmentally friendly phones at low prices.
Buy Refurbished Phones | Like-New Refurbished Smartphones
QwikFone's mobile phones include popular brands like Apple iPhones.
If you're an Android lover, get A Samsung, OnePlus, or a Google Pixel!
Choose your favourite model of any brand. Buy now and pay later over monthly instalments.
Refurbished Android Mobile Phones
The display is one of the most important parts of cheap smartphones. We ensure that the display of the refurbished phone is pristine with no scratch and perfect brightness levels. If a display panel does not meet our criteria, it is replaced with a brand-new one.
2. What's the battery life of a refurbished phone like?
Our phones come with new batteries. So, you can expect the same battery life of a brand-new phone in your refurbished phone from QwikFone.
3. Do refurbished smartphones look worn or have scratches?
No, our refurbished smartphones all look pristine and cannot be told apart from new phones.
4. Can QwikFone's mobile phones be used with any carrier?
Yes, QwikFone's refurbished mobile phones are unlocked and prepared to work with any carrier with full compatibility.
5. How can refurbished smartphone software be upgraded?
Since our phones are all original and 100% authentic, all software upgrades are available through the settings of the mobile phone itself by the original company that releases the software upgrade, whether it is Apple, Google, or any other brand.
6. Are new versions of Android and iOS available for refurbished devices?
Yes, as long as the model of the phone is still supported and still receives software upgrades, the refurbished phone of the same model will get the latest updates of the OS whether it is iOS or Android.
7. Is the battery of reconditioned phones covered in the warranty policy?
Yes, if the battery or any other part of the refurbished smartphone from QwikFone starts to malfunction during the warranty period, it will be covered and repaired and/or replaced for free.
8. How many instalments can I pay for my refurbished mobile phone?
Both Klarna and PayPal Credit offer a 3-month payment plan.
9. What is the interest in monthly instalments?
There is 0% interest on the monthly instalment plans presented by PayPal Credit and Klarna.
10. What can I do to ensure a full refund for my refurbished phone return?
All you need to do is make sure that the returned phone and accessories are not damaged and in their original condition.
Preserving The Environment With Refurbished Phones
To make our refurbished phone customer experience as perfect as that of the customer who buys a brand-new phone, all accessories that come with the new phone will also come with our refurbished phone. To promote hygiene and protect our customers' health, all of our accessories are brand-new and unused by anyone other than the QwikFone customer who is buying our refurbished phone.
As you choose to save the planet by buying a refurbished smartphone, QwikFone arms you with every policy you need to guarantee that you are getting the perfect deal and the perfect phone.
With each deal, you get a 1-year warranty to protect the quality of the refurbished mobile phone and the accessories that come with it. During the 12-month duration of the warranty policy, if you face any issue with the phone, we will repair it for free, even if the repair requires replacing a part of the phone or replacing the handset altogether.
You can feel safe purchasing this offer as it comes with a 30-day full refund guarantee with free shipping on the return as well as the free shipping on the order itself.
What are refurbished mobile phones?
In the mobile phone market, refurbished devices are authentic handsets that are made by the original brands and were already bought and returned or re-sold by the old user.
According to this, there are two main types of refurbished devices:
- Brand-new phones that were returned right away without being used because the phone had an issue or a technical problem. These phones are repaired and fixed in order to be re-sold as refurbished.
- Pre-owned devices that are kept pristine by the old user in order to be sold to refurbishment professional shops where the phones are renewed and sold in a like-new condition.
Why choose QwikFone to Buy Refurbished Mobile Phones?
QwikFone's accessory set contains the charger plug, cable, earphones, and SIM tool.
All of those items are checked and tested to ensure their perfect performance. If, at any moment, the accessories are not working properly, we replace them with new ones.
This guarantee lasts for 12 months, which is the period of our warranty policy.
In the same warranty policy, the mobile phone itself can be repaired or replaced. Once the user finds any fault or problem with the phone, they contact QwikFone.
Then our repair professionals receive, fix, and test the device. If the problem is solved, the repair service is free. If, on the other hand, the problem cannot be solved by repairing the phone, we replace the device itself.
Just like the refurbishment, our repair uses OEM and grade-A spare parts. By using these parts, we guarantee that the phone is restored to its perfect condition.
Having a dedicated repair center that is fully equipped enables us to offer premium service and high quality.
Another main aspect of our deals is customer safety. This safety is achieved through the return policy. By giving our customers 30 days for returns, you can feel safe ordering this deal. As such, you will have a whole month to try the phone and return it if you don't like it. Whenever you choose to return the phone during the return policy, you'll get a full refund. QwikFone will also cover the shipping charges for the returned order. So, no risk whatsoever with this deal.
Last but not least, you can pay monthly instalments with QwikFone!
That's right, if you choose PayPal Credit or Klarna, you'll get a 3-payment plan. Both payment methods are free of interest. As such the price of the phone you choose will not increase or change in any way.
A great range of refurbished mobile phones
Our iPhone collection includes various models from the latest iPhones to the more classic ones. As for the Android phone collection, it contains more variety. Choose a Samsung S or Note phone from different generations and models. If you want a different experience with Android, Google Pixel phones are the right choice. If you're looking for premium specs at a low price, OnePlus phones are the way to go!
As our smartphone collection is growing all the time, more choices are available every month!
No matter which smartphone brand you choose, your handset is going to be unlocked.
Using professional and legitimate techniques, our team unlocks all mobile phones. The reason for this is to enable the user to use the phone with multiple carriers.
While the norm is to have the locked phone restricted to just one carrier, this is not the best option. Locked phones restrict the user to one network all the time. When it's time to change your carrier service for any reason, you'll have to change the phone itself.
To keep your phone overseas, you will have to get a roaming bundle. The problem with roaming bundles is how expensive they are, which will affect your budget.
With an unlocked phone, you can replace the SIM card whenever you like with no restrictions. Also, if you travel outside the UK, you can still use the same phone with another SIM card from the new country.
Our tests cover the screen touch sensitivity and brightness. The screen testing also includes a special test to make sure that there are no dead pixels on the display.
In terms of battery, the pristine condition states that the battery has to be at 80% of its life span. This means that, if the battery can be charged 1000 times over its life, the refurbished phone battery will be charged at least 800 times.
As for battery life and capacity, the refurbished phone has 100% capacity like a brand-new phone.
All other functionalities such as the processing power, cameras, and speed are all as good as brand-new.
Well, when the test is being performed by a repair professional who has 5-10 years of experience in the field, you can trust that no issue will go unnoticed. This experience also plays a great role in reconditioning the Android mobile phones as replacing a spare part in a smartphone can return that phone as good as new or have a disastrous effect depending on the skill of the repair professional who is handling this process.
Since the parts are made by the original brand, they can be safely expected to offer the same performance as the parts that were in the phone in its brand-new condition.
Refurbished Android phones unlocked
While saving money on the accessories is great, users must also make sure that these accessories are of good quality. This is why QwikFone provides only accessories that are made by our manufacturing partner who makes sure that the accessories of each phone are made according to the quality terms and guidelines of the original phone manufacturer. After all, these accessories have the QwikFone logo on them and they must be up to par.
Shipping refurbished Android phones from QwikFone
If you need to place your order at different times than our working hours, you can also check out the late shipping option on the same shipping policy page. This option is paid, so, it will cost a little more to get your phone shipped out on the same day, whereas our original ship-out option is free of charge.
You can also choose that your order is delivered for free! If you choose the free delivery option on the checkout page while you are placing your order, you will pay only the price of your refurbished Android phone as you'll get the accessories and shipping for free!
When it comes to paying for your Android phone, QwikFone facilitates an installments payment option, which is uncommon when it comes to second hand phones. Since QwikFone accepts PayPal credit, you can pay off that credit in monthly installments and, according to PayPal policies, you can get that deal without paying interest. Please visit PayPal to know more about credit policies and how to benefit from the credit offer.
With all of this and more, QwikFone is offering the best refurbished Android phone deals in the UK that enable the customer to minimize their costs, not only in the phone's price but also in all of the other deal's details. Benefit from this amazing offer and place your order now!
This is why buying a refurbished phone does not affect your experience with quality, just saves money!